BizPhone Call Transfer guide

The following types of call transfers may be used on a BizPhone Standard T42S (or SoftPhone), Cordless W60P or Premium T48S handset:

  • Blind Transfer - Transfer a call directly to another party without prior consulting.
  • Semi-Attended Transfer - Transfer a call to another party whilst the target transfer phone is ringing.
  • Attended Transfer - Transfer a call to after consulting with the receiving party.

 

Call Transfer on Standard T42S (or SoftPhone)

Blind Transfer

  1. Press the Transfer soft key during a call.
  2. Enter the number you want to transfer the call to.
  3. Press the Transfer soft key to complete the transfer.

Semi-Attended Transfer

  1. Press the Transfer soft key during a call.
  2. Enter the number you want to transfer the call to. Note that this selection may be done using the Directory soft key > Local Directory or History if desired.
  3. Press OK to dial out.
  4. When you hear the receiving line ringing, press the Transfer soft key to complete the transfer.

Attended Transfer

  1. Press the Transfer soft key during a call.
  2. Enter the number you want to transfer the call to. Note that this selection may be done using the Directory soft key > Local Directory or History if desired.
  3. Press OK to dial out.
  4. After the party answers the call and you have consulted with them, press the Transfer soft key to complete the transfer.
    Note: If you are using a handset, the transfer can be completed by hanging up. You can cancel the transfer before the call is connected by pressing the Cancel soft key.

Call Transfer on Cordless W60P

Blind Transfer

  1. Press the Options soft key during a call, then select Transfer.
  2. Enter the number you want to transfer the call to.
  3. Press the Transfer soft key to complete the transfer.

Semi-Attended Transfer

  1. Press the Options soft key during a call, then select Transfer.
  2. Enter the number you want to transfer the call to. Note that this selection may be done using the Directory soft key > Local Directory if desired.
  3. Press OK or the handset's Call button to dial out.
  4. When you hear the receiving line ringing, press the Transfer soft key to complete the transfer.

Attended Transfer

  1. Press the Options soft key during a call, then select Transfer.
  2. Enter the number you want to transfer the call to. Note that this selection may be done using the Directory soft key > Local Directory if desired.
  3. Press OK or the handset's Call button to dial out.
  4. After the party answers the call and you have consulted with them, press the Transfer soft key to complete the transfer.
    Note: If you are using a handset, the transfer can be completed by hanging up. You can cancel the transfer before the call is connected by pressing the Cancel soft key.

 

Call Transfer on Premium T48S

Blind Transfer

  1. Press the handset's Transfer button or the Transfer soft key during a call.
    BizPhone T48S Transfer key
  2. Enter the number you want to transfer the call to.
  3. Press the Transfer soft key to complete the transfer.

Semi-Attended Transfer

  1. Press the handset's Transfer button or the Transfer soft key during a call.
    BizPhone T48S Transfer key
  2. Enter the number you want to transfer the call to. Note that this selection may be done using the Directory soft key > All Contacts or Remote Phone Book, or the History soft key if desired.
  3. Press OK or select the desired contact/phone number to dial out.
  4. When you hear the receiving line ringing, press the handset's Transfer button or the Transfer soft key to complete the transfer.
    Note: If you are using a handset, the transfer can be completed by hanging up.

Attended Transfer

  1. Press the handset's Transfer button or the Transfer soft key during a call.
    BizPhone T48S Transfer key
  2. Enter the number you want to transfer the call to. Note that this selection may be done using the Directory soft key > All Contacts or Remote Phone Book, or the History soft key if desired.
  3. Press OK or select the desired contact/phone number to dial out.
  4. After the party answers the call and you have consulted with them, press the handset's Transfer button or the Transfer soft key to complete the transfer.
    Note: If you are using a handset, the transfer can be completed by hanging up. You can cancel the transfer before the call is connected by pressing the Cancel soft key.