If you already know the password for your iiNet account, you can change it at any time in Toolbox.
If you've forgotten your password, please see How to reset a forgotten password.
Your iiNet password is used to log into Toolbox, and it needs to meet these guidelines:
8 to 15 characters long
Have a lowercase letter
Have an uppercase letter
Contain a number (0-9)
Cannot be based on your username
Cannot contain…
This information is not relevant to Liimitless data services.
If you use up all your data, purchasing a Data Pack will remove speed shaping until that additional data has also been used up, or the next billing period begins. Data Packs do…
When we dispatch your parcel from our warehouse, you’ll get an email and/or SMS with a tracking number.
Just go to the StarTrack website, enter your tracking number and hit Track.
The results will give you an estimated delivery time, but…
"Connect Outstanding" means your iiNet order is blocked because there's already an active phone or internet service at your address.
To get the service transferred from the previous owner, we'll need you to send us Proof of Occupancy.…
This is the credit-related personal information management policy of TPG Telecom Limited ("TPG Telecom") and each of the brands and subsidiaries listed at the end of this policy, including but not limited to Vodafone, TPG, iiNet, AAPT,…
You can check the data usage for your iiNet internet service at any time. If you have a monthly data plan instead of an unlimited data plan, we'll also let you know when you've hit 50%, 85% and 100% of your monthly data.
Data usage isn't…