Wireless

If your modem is a non-iiNet-supplied modem, please see Non-iiNet Modem Setup Guides.

This article will explain the status lights found on the VX220-G2V Modem, which may be useful during setup and troubleshooting.

This article will explain the status lights found on the VX420-G2V modem, which may be useful during setup and troubleshooting.

Please follow the steps below to set up your Netgear Nighthawk D7000.

Please click the links below to view setup guides:

If your modem was purchased elsewhere, please check the manufacturer's website for support information. You'll need the iiNet Broadband Settings.  

Whether you’re re-using a modem from your previous nbn® provider or you bought one from your local computer store, most nbn modems will work with iiNet nbn. However, there are a few exceptions that we'll explain here. This advice is for…

Select your modem to get started:

This article will explain how the different nbn technologies may be connected to your home, including any requirements for nbn equipment installation. If you're looking for nbn setup guides, check out iiNet Modem Resources or Non-iiNet…

This article will walk you through how to gather diagnostics for an nbn speed fault. One of our friendly Customer Service Representatives may ask you to complete these steps when you contact us to troubleshoot a speed issue with your nbn…