Manage my account

Account Contacts

This article will give you a rundown of the different types of contacts that may be on an iiNet account. Account Contacts are Authorised Representatives who can request information or changes to your account. As the account holder, you…

Dual Account Customer FAQ

This article will help iiNet customers who have services across two billing systems understand the differences between their two iiNet accounts and how they can manage their services. We call these customers "dual account" customers.  …

Viewing your Invoices in Toolbox

If you've never logged into Toolbox before, please see An Introduction to Toolbox.  

All About Data Packs

This information is not relevant to Liimitless data plans. If you use up all your data, purchasing a Data Pack will remove speed shaping until that additional data has also been used up, or the next billing period begins. Data Packs do…