Here's what you need to know about the different types of SIMs available for iiNet Mobile, and how to order a replacement SIM.
Select one of the links below to jump to a query:
Lost or stolen phones
Ordering a replacement SIM
Which…
If your phone isn't automatically detecting iiNet or Vodafone as the network carrier, you can select the network carrier manually.
Note: Former Westnet customers will continue to see "Westnet" displayed as their carrier even after they…
This article covers features for all current iiNet VoIP services such as nbn Phone, VDSL2 Phone and FTTB Phone. If you've never logged into Toolbox before, please see An Introduction to Toolbox.
These services do not have a voice mail…
We do not offer priority assistance, nor support for medi-alert services and monitored alarm systems. Priority assistance is offered by Telstra for people who may be reliant on a telephone service because of a serious medical condition. If…
Here's everything you need to know about the different features available for nbn Fibre Phone, a VoIP phone service exclusive to nbn FTTP that works over the internet.
This product was only available to select nbn FTTP customers as of 23…
"High risk" international destinations are commonly used for phone fraud, so they're blocked by default.
If you want to call high risk destinations, please call us on 13 22 58. After an ID check, we can turn off high risk call blocking.…