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Understand my invoice
Query a charge on my invoice
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Change password
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Manage my account
Update contact details
Using Toolbox
Complaints
Cancel or close my account
Track my delivery
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Unsure which NBN technology?
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ULTRA Broadband (VDSL/Cable/FTTB)
VDSL2 in Canberra
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Cable in Ballarat & Mildura & Geelong
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My connection speed is slow
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FAQ
FTTB in buildings across Australia
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My connection speed is slow
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Other Broadband
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Landline Home Phone
Setup guide
Home Phone features
Can't make/receive calls
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BizPhone
Support resources
Voice mail setup
Video tutorials
Call Forward guide
Global Address Book setup
Call Transfer guide
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Busy Lamp Field setup
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BizPhone FAQ
Speed Dial 8
Fetch
Setup Guides
Fetch Mini & Mighty
Fetch remote
Channel scan
Change parental PIN
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Change Subscription
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No Subscription channels
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Managing Fetch subscriptions
Use the Menu button on your Fetch remote to open the menu on your connected TV screen. Use the arrow and paw icon (Select) buttons on your Fetch remote to select Manage > Subscriptions. A list of all available channel packs and their…