Email & Hosting

Email Setup in Outlook 2016

Open Outlook and click File in the top left-hand corner of the screen.

Resetting the password for your Virtual Machine

As an administrator of your iiNet Business Cloud organisation you can reset/change the operating system password on a virtual machine. You can change passwords from within the operating system (i.e. typing 'passwd' from the terminal on a…

Exporting & Importing Contacts in Webmail using vCard

This function is not supported in mobile or tablet web browsers. Select one of the links below to jump to a query:

Receiving Spam Emails

If you suspect the email's sender is trying to trick you to into sending them your password, bank details or other personal information, please see Phishing Emails instead. Select one of the links below to jump to a query:

Set up iiNet email forwarding

 If you've never logged into Toolbox before, please see An Introduction to Toolbox.  

Sending emails in Webmail

Select one of the links below to jump to a query:

Exporting and Importing a Backup of your Mailbox in Outlook

Outlook allows you to export your mailbox as a .pst Data File which can then be re-imported to your new mailbox profile. For more help with Outlook and data files, please visit Microsoft Support. Select one of the links below to jump to…

Compromised Email Accounts

An email service is compromised when a third party obtains your iiNet password and uses these details to send email through the iiNet servers. These are typically spam or phishing/scam emails, which in turn generate complaints about the…

Set up iiNet email forwarding

If you've never logged into Toolbox before, please see An Introduction to Toolbox.  

Organising emails in Webmail

Adding a New Folder Desktop PC or Mac Click the plus (+) icon in the upper left-hand corner of Webmail to add a new folder in the left-hand column.