Toolbox lets you manage your iiNet account and services online, so you can take care of a lot of stuff without needing to call us.
This guide will show you how to log in to Toolbox and what do can do in it.
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Your feedback is important to us. We’d love to hear from you if you had an exemplary experience with us or if we didn’t quite live up to your expectations.
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To cancel or close an account, please call us on 13 22 58.
If you're overseas, you can cancel or close your account by calling +61 8 9214 2222.
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You can check the data usage for your iiNet internet service at any time. If you have a monthly data plan instead of an unlimited data plan, we'll also let you know when you've hit 50%, 85% and 100% of your monthly data.
Data usage isn't…
You can check the call history for your iiNet phone service at any time.
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Basic call tracker (current billing period only)
Detailed Call history
This article will explain what to do if you’re getting unwanted phone calls to your home phone number.
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Are the callers telemarketers?
Phone harassment and other malicious calls
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This article will answer some general questions about White Pages listings for our different phone services, and explain how you can get them changed.
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iiNet's X account is @iiNet.
If you ask us about your iiNet account or services on X (formerly Twitter), we may ask you for more details so we can help you. These requests will come from our verified @iiNet account.