Ultra broadband

Cable Gateway Pro (EPC3940L) Status Lights

This article will explain the status lights found on the Cable Gateway Pro (EPC3940L) supplied for iiNet Cable services, which may be useful when troubleshooting.

Troubleshooting ULTRA Cable for No Connection

Visit our Network Status page to see if any known issues in your area are affecting your connection. Locate your iiNet Cable modem and ensure that it's connected correctly.

Troubleshooting ULTRA Cable for Dropouts

Visit our Network Status page to see any known issues in your area that may be affecting your connection. Turn off your modem and leave it off for at least 10 seconds. Turn your modem back on and allow it to reboot (wait for the modem…

iiNet ULTRA Broadband Cable FAQ

Where is ULTRA Broadband Cable available? The iiNet ULTRA Broadband Cable network is available in select areas across Geelong, Mildura, and Ballarat. The easiest way to confirm availability is to check your address on our website.  

Set up Ultra Broadband FTTB

Select your hardware to get started: