Ultra broadband

Troubleshooting ULTRA Cable for Dropouts

Visit our Network Status page to see any known issues in your area that may be affecting your connection. Turn off your modem and leave it off for at least 10 seconds. Turn your modem back on and allow it to reboot (wait for the modem…

iiNet ULTRA Broadband Cable FAQ

Where is ULTRA Broadband Cable available? The iiNet ULTRA Broadband Cable network is available in select areas across Geelong, Mildura, and Ballarat. The easiest way to confirm availability is to check your address on our website.  

Set up Ultra Broadband FTTB

Select your hardware to get started:

Set up ULTRA Broadband VDSL2

Select your modem to get started:

Troubleshooting Ultra FTTB for Speed Issues

Visit our Network Status page to see any known issues in your area that may be affecting your service speed. Turn off your modem and leave it off for at least 10 seconds. Turn your modem back on and wait for the modem lights to settle.…

Troubleshooting ULTRA VDSL2 for Speed Issues

Visit our Network Status page to see any known issues in your area that may be affecting your service speed. Turn off your modem and leave it off for at least 60 seconds. Turn your modem back on and allow it to reboot (wait for the modem…

Troubleshooting Ultra FTTB for No Connection

Visit our Network Status page to see if any known issues in your area are affecting your connection. Locate your modem and ensure that it's connected correctly.

Troubleshooting ULTRA VDSL2 for No Connection

Visit our Network Status page to see if any known issues in your area are affecting your connection. Locate your modem and ensure that it's connected correctly. Setup guides are available here.

Troubleshooting Ultra FTTB for Dropouts

Visit our Network Status page to see any known issues in your area that may be affecting your connection. Turn off your modem and leave it off for at least 10 seconds. Turn your modem back on and wait for the modem lights to settle.…

Troubleshooting ULTRA VDSL2 for Dropouts

Visit our Network Status page to see any known issues in your area that may be affecting your connection. Turn off your modem and leave it off for at least 10 seconds. Turn your modem back on and wait for the modem lights to settle.…