High speed nbn modem requirements

Most modems can support up to 300Mbps over WiFi and up to 600Mbps over Ethernet, but your actual speeds will vary due to many factors including the type of internet plan you have, your modem's capability, and internet traffic demand.

If you choose to BYO modem instead of getting an iiNet modem, your modem must meet certain technical requirements for optimal performance on our nbn Superfast & nbn Ultrafast plans.

Select one of the links below to jump to a query:

Basic high speed nbn modem requirements

Your modem must support or feature:

  • PPPoE connection types with VLAN tagging
  • Gigabit Ethernet ports
  • AC WiFi or WiFi 6

We also recommend:

  • Connecting devices via Ethernet Cable instead of WiFi
  • Getting a Mesh network for better WiFi signal in a large property

Important: If you choose to use an older modem that doesn't have Gigabit Ethernet ports or WiFi 6 (802.11ac), your connection may be slower. We recommend using connecting devices by Ethernet cable instead of WiFi to get the best possible experience.

Compatible modems that we've tested on our high speed nbn plans

All modems listed here are capable of achieving the Typical Evening Speed of our nbn Superfast and nbn Ultrafast plans. This table tells you about the modem's ability to support the maximum speed of these nbn plans.

There may be other models on the market that we haven't tested yet. If your modem isn't listed here, please contact the manufacturer for more info.

Legend

Icon Advice
✅ Supported Maximum speeds are supported via Ethernet & WiFi.
⚠️ Ethernet only Maximum speeds are supported via Ethernet. Maximum speeds are not supported via WiFi.
❌ Not supported Maximum speeds are not supported.

 

Modem nbn Superfast nbn Ultrafast^
D-Link DIR-2150 ✅ Supported ❌ Not supported
D-Link DIR-X1560 ✅ Supported ❌ Not supported
D-Link DIR-X1860 ✅ Supported ❌ Not supported
D-Link DIR-X5460 ✅ Supported ✅ Supported
Fritz!Box 7490 ✅ Supported ⚠️ Ethernet only
Google Nest WiFi ✅ Supported ✅ Supported
Smart Modem Gateway (TP-Link VX420-G2H) ✅ Supported ✅ Supported
TG-789 Broadband Gateway ✅ Supported ⚠️ Ethernet only
TP-Link Deco M5 ✅ Supported ❌ Not supported
TP-Link Deco M9 ✅ Supported ⚠️ Ethernet only
TP-Link Deco X60 ✅ Supported ✅ Supported
TP-Link VR1600v ✅ Supported ⚠️ Ethernet only
TP-Link VX220-G2V Modem ✅ Supported ⚠️ Ethernet only
TP-Link VX420-G2V Modem ✅ Supported ✅ Supported

^While the nbn Ultrafast Plan has a maximum theoretical off-peak download speed of 500Mbps on nbn HFC and 990Mbps on nbn FTTP, you will typically experience significantly slower speeds than this due to a range of factors, regardless of which modem you use. You should refer to the Typical Evening Speed as a more accurate estimate of likely experience. 

 

Modems that won't work on our high speed nbn plans

  • Google Nest WiFi – does not support VLAN tagging
  • Amazon eero - may not support PPPoE or VLAN tagging*

*Amazon eero Pro 6 and eero 6 devices running eeroOS 6.6.1+ and mobile app versions 6.13.0+ may be capable of PPPoE connections with VLAN tagging, however this device has not yet been tested by our team. Please contact Amazon Support for help.


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