If your internet plan has a monthly data quota instead of unlimited data, your internet speed may be "shaped" if you use all your monthly data.
This information does not apply to iiNet Mobile.
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It's important to tell us when you're moving so we can move your iiNet services with you. Some internet services take time to connect, especially if equipment needs to be installed at your new address, so let us know as soon as possible.…
When you change your iiNet Mobile plan, your new plan will kick in at the start of your next billing period. If your next billing period begins in less than 7 days, your new plan will kick in at the start of the following billing period…
You can change your internet plan at any time in Toolbox.
Note: If you downgrade your plan while your data usage is greater than the total quota of your new plan, your internet speed will be shaped. It's best to wait until your next…
You can check the data usage for your iiNet internet service at any time. If you have a monthly data plan instead of an unlimited data plan, we'll also let you know when you've hit 50%, 85% and 100% of your monthly data.
Data usage isn't…
You can check the call history for your iiNet phone service at any time.
Select one of the links below to jump to a query:
Basic call tracker (current billing period only)
Detailed Call history