Voice over LTE (VoLTE)

This article will explain what Voice over LTE (VoLTE) is and how you can use it with your iiNet Mobile SIM plan and a compatible mobile handset.

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What is Voice over LTE (VoLTE)?

Voice over LTE (VoLTE) is a feature that allows you to call using our 4G network. It allows you to remain connected to the 4G network during calls, which means you can continue using 4G mobile data while making and receiving calls.

To use VoLTE you need a compatible device with VoLTE settings enabled.

Setup videos

How to enable VoLTE on a Samsung phone

If you have a Samsung device, Voice over LTE should automatically be enabled. To manually enable, go to Settings > Mobile Networks.

How to enable VoLTE on an iPhone

If you have an Apple device iPhone 6 or later, Voice over LTE should be automatically enabled. To manually enable, go to Settings > Mobile > Mobile Data options > Voice and Data.

Devices compatible with VoLTE

This list applies to current Apple and Android devices purchased in Australia. If you either (a) purchased a device that is not part of this list (b) purchased your device overseas, or (c) purchased a Samsung, Sony or HTC device from another Australian telecommunication provider before 2017, your device may not be VoLTE compatible on our network. Make sure you check your device model and your tax invoice for the country of purchase, as applicable, to determine if your device is VoLTE compatible.

Alcatel

1 2019 4G
1B 2020 4G
1V 2020 4G
3L 2020 4G
1S 2021 4G

Apple

iPhone 11/iPhone 11 Pro/iPhone 11 Pro Max
iPhone 12/iPhone 12 mini/iPhone 12 Pro/iPhone 12 Pro Max
iPhone 13/iPhone 13 mini/iPhone 13 Pro/iPhone 13 Pro Max
iPhone 14/iPhone 14 Plus/iPhone 14 Pro/iPhone 14 Pro Max
iPhone 15/iPhone 15 Plus/iPhone 15 Pro/iPhone 15 Pro Max
iPhone 16/iPhone 16 Plus/iPhone 16 Pro/iPhone 16 Pro Max
iPhone 6/iPhone 6 Plus/iPhone 6s/iPhone 6s Plus
iPhone 7/iPhone 7 Plus
iPhone 8/iPhone 8 Plus
iPhone SE/iPhone SE 2020/iPhone SE 2022
iPhone X/iPhone XR/iPhone XS/iPhone XS Max
Watch SE/Watch SE (2nd gen) (GPS + Cellular)
Watch Series 3/4/5/6/7/8/9 (GPS + Cellular)
Watch Ultra/Ultra 2 (GPS + Cellular)

Google

Pixel 3/Pixel 3 XL/Pixel 3a
Pixel 4/Pixel 4 XL/Pixel 4a
Pixel 5
Pixel 6/Pixel 6 Pro/Pixel 6a
Pixel 7/Pixel 7 Pro
Pixel 8/Pixel 8 Pro
Pixel 9/Pixel 9 Pro/Pixel 9 Pro XL/Pixel 9 Pro Fold

HMD

Pulse+ 4G

HTC

One X10 4G

Huawei

P30 4G/P30 Pro 4G
Y5 2018 4G

LG

K42 4G
Velvet 5G

Motorola

Moto e7 4G/Moto e7 Power 4G
Moto e13 4G
Moto e14 4G
Moto e22i 4G
Moto edge20 fusion 5G
Moto edge30 5G/Moto edge30 pro 5G
Motorola edge 50 fusion
Moto g 5G Plus
Moto g8 4G
Moto g10 4G
Moto g14 4G
Moto g34 5G
Moto g50 5G
Moto g62 5G

Nokia

110 4G
1 Plus 4G
8 4G
C01 Plus 4G
C02 4G
G21 4G
XR20 5G

OPPO

A16s 4G
A38 4G
A57 4G
A91 4G
AX5 4G
Find X2 Lite 5G
Find X5 5G/Find X5 Lite 5G/Find X5 Pro 5G
R15 Pro 4G
R17 Pro 4G
Reno Z 4G
Reno8 5G

Samsung

Galaxy A05s 4G
Galaxy A11 4G
Galaxy A12 4G
Galaxy A13 4G/Galaxy A13 5G
Galaxy A14 4G/Galaxy A14 5G
Galaxy A20 4G
Galaxy A22 5G
Galaxy A30 4G
Galaxy A32 5G
Galaxy A33 5G
Galaxy A34 5G
Galaxy A35 5G
Galaxy A5 2017 4G
Galaxy A51 4G
Galaxy A52 5G/Galaxy A52s 5G
Galaxy A53 5G
Galaxy A55 5G
Galaxy A70 4G
Galaxy A71 5G
Galaxy A73 5G
Galaxy A8 4G
Galaxy Fold 4G
Galaxy J2 Pro 4G
Galaxy Note10 4G/Galaxy Note10+ 4G
Galaxy Note20 5G/Galaxy Note20 5G/Galaxy Note20 Ultra 5G
Galaxy Note8 4G
Galaxy Note9 4G
Galaxy Note Edge 4G
Galaxy S10 4G/Galaxy S10+ 4G/Galaxy S10e 4G
Galaxy S20 4G/Galaxy S20 5G/Galaxy S20 FE 4G/Galaxy S20 FE 5G/Galaxy S20 Ultra 5G/Galaxy S20+ 4G/Galaxy S20+ 5G
Galaxy S21 5G/Galaxy S21 Ultra 5G/Galaxy S21+ 5G
Galaxy S22 5G/Galaxy S22 Ultra 5G/Galaxy S22+ 5G
Galaxy S23 5G/Galaxy S23 Ultra 5G/Galaxy S23+ 5G/Galaxy S23 FE 5G
Galaxy S24/Galaxy S24 Ultra/Galaxy S24+
Galaxy S8 4G/Galaxy S8+ 4G
Galaxy S9 4G/Galaxy S9+ 4G
Galaxy Tab A 8.0 2017 4G/Galaxy Tab A 10.1 4G/Galaxy Tab A 10.5 2018 4G
Galaxy Tab A7 2020 10.4 4G
Galaxy Tab A8 10.5 4G
Galaxy Tab A9+ 5G
Galaxy Tab S4 4G
Galaxy Tab S5e 10.5 4G
Galaxy Tab S6 10.5 4G
Galaxy Tab S7 11.0 4G/Galaxy Tab S7+ 12.4 5G
Galaxy Tab S8 11.0 5G/Galaxy Tab S8+ 12.4 5G/Galaxy Tab S8 Ultra 14.6 5G
Galaxy Tab S9 11.0 5G/Galaxy Tab S9+ 12.4 5G/Galaxy Tab S9 Ultra 14.6 5G
Galaxy Watch 4G
Galaxy Watch Active2 4G
Galaxy Watch3 4G
Galaxy Watch4 4G/Galaxy Watch4 Classic 4G
Galaxy Watch5 4G/Galaxy Watch5 Pro 4G
Galaxy Watch6 4G/Galaxy Watch6 Classic 4G
Galaxy Watch7 4G
Galaxy Watch Ultra 4G
Galaxy Z Flip 4G/Galaxy Z Flip3 5G/Galaxy Z Flip4 5G/Galaxy Z Flip5 5G/Galaxy Z Flip6
Galaxy Z Fold2 5G/Galaxy Z Fold3 5G/Galaxy Z Fold4 5G/Galaxy Z Fold5 5G/Galaxy Z Fold6

TCL

20 Pro 5G/20 R 5G
305 4G

Vodafone

Vodafone Smart E9 4G
Vodafone Smart N10 4G
Vodafone V Lite 4G
Vodafone V Lite 2 4G
Vodafone V One 4G
Vodafone V Pro 4G
Vodafone V Pro 2 4G
Vodafone V Smart 4G
Vodafone V Smart 2 4G

Where is VoLTE available?

Voice over LTE is available wherever there is 4G coverage. Use our coverage checker to see where 4G coverage is available.

Does it cost extra to use VoLTE?

No. Voice over LTE is charged in the same way as all other voice calls and doesn’t use your mobile data allowance.

How do I know when I'm using VoLTE?

If you’re using an iPhone, ‘4G’ will be displayed in the status bar when using Voice over LTE.

If you’re using an Android device, ‘VoLTE’ will be displayed in the status bar beside the 4G icon.

Can I use VoLTE to call emergency services?

Some VoLTE-compatible phones are not able to call emergency services over VoLTE. If your phone is on our list of Approved Devices, you should be able to call emergency services over VoLTE.

Starting end of October 2024, 3G network users may not be able to make an emergency call to Triple Zero (000). You may opt for an upgrade to a 4G and 5G compatible device or check if your current device will be affected by this change. Learn more.