Set up FTTH

Your modem will take care of the hard stuff like internet settings, but we’ll need your help to plug it in. The main cables you need will come in the box, and you can grab extra Ethernet cables from the shops if you need them.

These instructions will work for all iiNet FTTH services, including Opticomm or RedTrain.

 

Choose your modem to get started:

Picture Modem
VX420-G2V Modem
VX420-G2V Modem
Smart Modem Gateway
Smart Modem Gateway (VX420-G2H)
VX220-G2V Modem
VX220-G2V Modem
TP-Link VR1600v modem
TP-Link VR1600v
BYO Modem
Don't have an iiNet modem?
See our BYO modem guide.

 

How to plug in your VX420-G2V Modem for FTTH

  1. First, make sure you’ve got a message from us asking you to plug in your modem. We need to get your connection ready on our side first.
  2. Find your FTTH Connection Box – this is usually installed on the inside of an exterior wall in your home, sometimes in the garage. Some older installations may be in a cabinet on an outside wall. Unplug any old modem from the Connection Box and power outlet.
     
    Examples of connection boxes can be found here.
  3. Use the power cable to connect your modem's Power port to a power outlet and press your modem’s ON/OFF button.
  4. Use the Ethernet cable to connect your modem's blue WAN port to your Connection Box's LAN1 or Ethernet 1 port.
  5. You'll find the default Wi-Fi name (SSID) and Wireless password/PIN on your modem's barcode sticker. If you want to change your Wi-Fi name or password, use this guide.
    VX420-G2V barcode sticker
  6. Your devices will automatically connect to the best Wi-Fi possible. If your Wi-Fi’s running slow, check out Improving Wi-Fi Signal.
  7. For online gaming or HD/4K streaming, Ethernet is better than Wi-Fi. If you have extra Ethernet cables, you can connect up to 4 devices to your modem’s yellow LAN ports.
  8. To use your iiNet Netphone service, just plug a handset into your modem’s green Phone port.
    VX420-G2V FTTH plugin - from left to right, VX420-G2V ports are Phone, DSL, USB, LAN1, LAN2, LAN3, LAN4, WAN, Reset button, ON/OFF button, Power.
  9. Now it's time to enter your modem settings. On a device that's connected to your modem via Ethernet or Wi-Fi, visit http://192.168.1.1 and log in with the default username admin and default password admin.
     
    If you have custom login details, use those instead.
  10. Select Internet, enter the following settings and hit Save. Allow up to 5 minutes for the new settings to apply.
     
    Username: Your FTTH username (you'll find this in emails about your FTTH service)
    Password: Your FTTH password (please use our password reset tool if you've forgotten your password)
    Confirm Password: Your FTTH password 
     
    PPPoE settings
  11. Check your modem's Internet light. If it's green, you're online!

    No green light? Call us on 13 22 58 and we can help you out.
    VX420-G2V lights - from left to right: Power, DSL, Internet, 2.4GHz, 5GHz, WAN, LAN1, LAN2, LAN3, LAN4, Phone, WPS, USB.

 

How to plug in your Smart Modem Gateway (VX420-G2H) for FTTH

  1. First, make sure you’ve got a message from us asking you to plug in your modem. We need to get your connection ready on our side first.
  2. Find your FTTH Connection Box – this is usually installed on the inside of an exterior wall in your home, sometimes in the garage. Some older installations may be in a cabinet on an outside wall. Unplug any old modem from the Connection Box and power outlet.
     
    Examples of connection boxes can be found here.
  3. Use the power cable to connect your modem's Power port to a power outlet and press your modem’s ON/OFF button.
  4. Use the Ethernet cable to connect your modem's blue WAN port to your Connection Box's LAN1 or Ethernet 1 port.
  5. You'll find the default Wi-Fi name (SSID) and Wireless password/PIN on your modem's barcode sticker. If you want to change your Wi-Fi name or password, use this guide.
    Smart Modem Gateway barcode sticker
  6. Your devices will automatically connect to the best Wi-Fi possible. If your Wi-Fi’s running slow, check out Improving Wi-Fi Signal.
  7. For online gaming or HD/4K streaming, Ethernet is better than Wi-Fi. If you have extra Ethernet cables, you can connect up to 4 devices to your modem’s yellow LAN ports.
  8. To use your iiNet Netphone service, just plug a handset into your modem’s green Phone port.
    Smart Modem Gateway FTTH plugin - from left to right, modem ports are Phone, DSL, USB, LAN1, LAN2, LAN3, LAN4, WAN, Reset button above ON/OFF button, Power.
  9. Now it's time to enter your modem settings. On a device that's connected to your modem via Ethernet or Wi-Fi, visit http://192.168.1.1 and log in with the default username admin and default password admin.
     
    If you have custom login details, use those instead.
  10. Select Internet, enter the following settings and hit Save. Allow up to 5 minutes for the new settings to apply.
     
    Username: Your FTTH username (you'll find this in emails about your FTTH service)
    Password: Your FTTH password (please use our password reset tool if you've forgotten your password)
    Confirm Password: Your FTTH password 
     
    PPPoE settings
  11. Check your modem's Internet light. If it's green, you're online!
     
    No green light? Call us on 13 22 58 and we can help you out.
    Smart Modem Gateway lights - from left to right: Power, DSL, 4G, Internet, 2.4GHz, 5GHz, WAN, LAN1, LAN2, LAN3, LAN4, Phone, WPS, USB.

 

How to plug in your VX220-G2V Modem for FTTH

  1. First, make sure you’ve got a message from us asking you to plug in your modem. We need to get your connection ready on our side first.
  2. Find your FTTH Connection Box – this is usually installed on the inside of an exterior wall in your home, sometimes in the garage. Some older installations may be in a cabinet on an outside wall. Unplug any old modem from the Connection Box and power outlet.
     
    Examples of connection boxes can be found here.
  3. Use the power cable to connect your modem's Power port to a power outlet and press your modem’s ON/OFF button.
  4. Use the Ethernet cable to connect your modem's blue WAN port to your Connection Box's LAN1 or Ethernet 1 port.
  5. You'll find the default Wi-Fi name (SSID) and Wireless password/PIN on your modem's barcode sticker. If you want to change your Wi-Fi name or password, use this guide.
    VX220-G2V Modem barcode sticker
  6. Your devices will automatically connect to the best Wi-Fi possible. If your Wi-Fi’s running slow, check out Improving Wi-Fi Signal.
  7. For online gaming or HD/4K streaming, Ethernet is better than Wi-Fi. If you have extra Ethernet cables, you can connect up to 4 devices to your modem’s yellow LAN ports.
  8. To use your iiNet Netphone service, just plug a handset into your modem’s green Phone port.
    VX220-G2V FTTH plugin - from left to right, modem ports are Phone, DSL, USB, LAN1, LAN2, LAN3, LAN4, WAN, Power. The right side of the modem has an ON/OFF button and Reset button.
  9. Now it's time to enter your modem settings. On a device that's connected to your modem via Ethernet or Wi-Fi, visit http://192.168.1.1 and log in with the default username admin and default password admin.
     
    If you have custom login details, use those instead.
  10. Select Internet, enter the following settings and hit Save. Allow up to 5 minutes for the new settings to apply.
     
    Username: Your FTTH username (you'll find this in emails about your FTTH service)
    Password: Your FTTH password (please use our password reset tool if you've forgotten your password)
    Confirm Password: Your FTTH password 
     
    PPPoE settings
  11. Enter the following settings then hit Save. Allow up to 5 minutes for the new settings to apply.

    Username: Your FTTH username (you'll find this in emails about your FTTH service)
    Password: Your FTTH password (please use our password reset tool if you've forgotten your password)
    Confirm Password: Your FTTH password
     
  12. Check your modem's Internet light. If it's blue, you're online!

    No blue light? Call us on 13 22 58 and we can help you out.
    VX220-G2V lights - from left to right: Power, DSL, Internet, 2.4GHz, 5GHz, WPS, WAN, LAN1, LAN2, LAN3, LAN4, Phone, USB.

 

How to plug in your TP-Link VR1600v Modem for FTTH 

  1. First, make sure you’ve got a message from us asking you to plug in your modem. We need to get your connection ready on our side first.
  2. Find your FTTH Connection Box – this is usually installed on the inside of an exterior wall in your home, sometimes in the garage. Some older installations may be in a cabinet on an outside wall. Unplug any old modem from the Connection Box and power outlet.
     
    Examples of connection boxes can be found here.
  3. Use the power cable to connect your modem's Power port to a power outlet and press your modem’s Power button.
  4. Use the Ethernet cable to connect your modem's blue WAN port to your Connection Box's LAN1 or Ethernet 1 port.
  5. You'll find the default Wi-Fi name (SSID) and Wireless password/PIN on your modem's barcode sticker. If you want to change your Wi-Fi name or password, use this guide.
    VR1600v barcode sticker
  6. Your devices will automatically connect to the best Wi-Fi possible. If your Wi-Fi’s running slow, check out Improving Wi-Fi Signal.
  7. For online gaming or HD/4K streaming, Ethernet is better than Wi-Fi. If you have extra Ethernet cables, you can connect up to 4 devices to your modem’s yellow LAN ports.
  8. To use your iiNet Netphone service, just plug a handset into your modem’s grey Phone1 port.
    VR1600v Modem FTTH plugin - from left to right, modem ports are DSL, USB, LAN1, LAN2, LAN3, LAN4, WAN, Phone 2, Phone 1, Power, Reset button above Power button.
  9. Now it's time to enter your modem settings. On a device that's connected to your modem via Ethernet or Wi-Fi, visit http://192.168.1.1 and log in with the default username admin and default password admin.
     
    If you have custom login details, use those instead.
  10. Select PPPoE, enter the following settings and hit Save. Allow up to 5 minutes for the new settings to apply.
     
    Username: Your FTTH username (you'll find this in emails about your FTTH service)
    Password: Your FTTH password (please use our password reset tool if you've forgotten your password)
    Confirm Password: Your FTTH password 
     
    PPPoE Settings
  11. Check your modem's Internet light. If it's green, you're online!

    No green light? Call us on 13 22 58 and we can help you out.
    VR1600V lights - from left to right: Power, DSL, Internet, 2.4G, 5G, WPS, Phone1, Phone2, WAN, LAN1, LAN2, LAN3, LAN4, USB.

 

FTTH Connection Box examples

ALLOPTIC home 4000

ALLOPTIC home 4000

NEC ME200

NEC ME200

Huawei HG8247

Huawei HG8247

Dasan H690R

Dasan H690R

Was this information helpful?

Why was it not helpful?

Please select an option





Thank you for your feedback.