Set up Ultra Broadband FTTB

Your modem will take care of the hard stuff like internet settings, but we’ll need your help to plug it in. The main cables you need will come in the box, and you can grab extra Ethernet cables from the shops if you need them.

Select your hardware to get started:

VX420-G2V
 VX420-G2V Modem only
Adtran G.Fast NTU - Mini
 VX420-G2V Modem with Gfast NTU
FTTB NTU
 VX420-G2V Modem with a Network Termination Unit (NTU)
Smart Modem Gateway VX420-G2H
 Smart Modem Gateway (VX420-G2H) only
FTTB NTU
 Smart Modem Gateway (VX420-G2H) with a Network Termination Unit (NTU)
VX220-G2V Modem
 VX220-G2V Modem only
FTTB NTU
 VX220-G2V Modem with a Network Termination Unit (NTU)
TPLinkVR1600v_mini
 TP-Link VR1600v only
FTTB NTU
 TP-Link VR1600v with a Network Termination Unit (NTU)

 

VX420-G2V Modem

  1. Connect the power cable from your modem's Power port to an electrical outlet.
  2. Connect a phone cable from the grey DSL port on your modem to your telephone wall socket.
  3. Make sure the electrical outlet for your modem is on, and press the modem's ON/OFF button.
  4. Allow 15 minutes for your modem to boot up and connect automatically.
  5. Check the lights on your modem. If the Internet light is green, you can start connecting your devices and getting online.
    VX420-G2V Lights example
  6. To plug in additional devices via Ethernet cable, simply connect the Ethernet cables to any of the four yellow LAN ports on your modem.
  7. If you wish to use your FTTB Phone service, plug a compatible handset into the green PHONE port on your modem.
    VX420-G2V Modem Setup - FTTB
  8. If you wish to connect your devices via Wi-Fi, you'll find the Wi-Fi name and password on the modem's barcode sticker.
    VX420-G2V barcode sticker example

Your modem will automatically connect your devices to the best Wi-Fi network possible (i.e. 5GHz). Older devices may only be able to connect to the slower 2.4GHz Wi-Fi. See Improving Wi-Fi Signal.

 

VX420-G2V Modem and a Gfast Network Termination Unit (NTU)

Note: The Adtran® Gfast NTU is supplied with our FTTB250 and FTTB Max plans.

  1. Turn off the power outlet and unplug any power cables.
  2. Use the power cables to connect the Power port on your modem and NTU to power outlets.
  3. Use an ethernet cable to connect your modem’s blue WAN port to your NTU's LAN port.
  4. Use a phone cable to connect your NTU's Gfast port to your phone wall socket.
  5. Turn on the power outlet and press your modem’s ON/OFF button.
  6. .Allow 15 minutes for your modem to boot up and connect automatically.
  7. Check the lights on your modem. If the Internet light is green, you can start connecting your devices and getting online.
    VX420-G2V Lights example - WAN connection
  8. To plug in additional devices via Ethernet cable, simply connect the Ethernet cables to any of the four yellow LAN ports on your modem.
  9. If you wish to use your FTTB Phone service, plug a compatible handset into the green PHONE port on your modem.
    VX420-G2V Modem Setup - FTTB with GFast NTU
  10. If you wish to connect your devices via Wi-Fi, you'll find the Wi-Fi name and password on the modem's barcode sticker.
    VX420-G2V barcode sticker example

 

Your modem will automatically connect your devices to the best Wi-Fi network possible (i.e. 5GHz). Older devices may only be able to connect to the slower 2.4GHz Wi-Fi. See Improving Wi-Fi Signal.

 

VX420-G2V Modem with a Network Termination Unit (NTU)

  1. Connect the power cables from your modem's Power Port to an electrical outlet.
  2. Connect the power cables from your Network Termination Unit (NTU)'s Power Port to an electrical outlet.
  3. Connect the included phone cable from your modem's grey DSL port to the NTU's LINE port.

    Note: This port may be labelled MODEM if you have an older model of NTU. The port is always located on the right-hand side of the NTU.
  4. Connect the other included phone cable from your NTU's LINE + POWER port to your telephone wall socket.

    Note: This port may labelled UPLINK if you have an older model of NTU. The port is always located on the left-hand side of the NTU.
  5. Make sure the electrical outlets for both devices are on, and press the modem's Power button.
  6. Allow 15 minutes for your modem to boot up and connect automatically.
  7. Check the lights on your modem. If the Internet light is green, you can start connecting your devices and get online.
    VX420-G2V Lights example
  8. To plug in additional devices via Ethernet cable, simply connect the Ethernet cables to any of the four yellow LAN ports on your modem.
  9. If you wish to use your FTTB Phone service, plug a compatible handset into the green PHONE port on your modem.
    VX420-G2V ULTRA FTTB plugin with an NTU
  10. If you wish to connect your devices via Wi-Fi, you'll find the Wi-Fi name and password on the barcode sticker at the bottom of your modem. 
    VX420-G2V barcode sticker example

We recommend connecting over the 5GHz Wi-Fi channel for faster performance. See Improving Wi-Fi Signal.

 

Smart Modem Gateway (VX420-G2H)

Please note: If you choose to re-use your Smart Modem Gateway for Ultra FTTB, your FTTB Phone VoIP service will not work.

  1. Connect the power cable from your modem's Power Port to an electrical outlet.
  2. Connect the included phone cable from the grey DSL port on your modem to your telephone wall socket.
  3. Make sure the electrical outlet for your modem is on, and press the modem's Power button.
  4. Allow 15 minutes for your modem to boot up and connect automatically.
  5. Check the lights on your modem. If the Internet light is green, you can start connecting your devices and get online.
    Smart Modem Gateway VDSL2 lights
  6. To plug in additional devices via Ethernet cable, simply connect the Ethernet cables to any of the four yellow LAN ports on your modem.
    Smart Modem Gateway FTTB plugin - no phone
  7. If you wish to connect your devices via Wi-Fi, you'll find the Wi-Fi name and password on the barcode sticker at the bottom of your modem. 
    Home Wireless Gateway barcode sticker - WiFi details

We recommend connecting over the 5GHz Wi-Fi channel for faster performance. See Improving Wi-Fi Signal.

 

Smart Modem Gateway (VX420-G2H) with a Network Termination Unit (NTU)

Please note: If you choose to re-use your Smart Modem Gateway for Ultra FTTB, your FTTB Phone VoIP service will not work.

  1. Connect the power cables from your modem's Power Port to an electrical outlet.
  2. Connect the power cables from your Network Termination Unit (NTU)'s Power Port to an electrical outlet.
  3. Connect the included phone cable from your modem's grey DSL port to the NTU's LINE port.

    Note: This port may be labelled MODEM if you have an older model of NTU. The port is always located on the right-hand side of the NTU.
  4. Connect the other included phone cable from your NTU's LINE + POWER port to your telephone wall socket.

    Note: This port may labelled UPLINK if you have an older model of NTU. The port is always located on the left-hand side of the NTU.
  5. Make sure the electrical outlets for both devices are on, and press the modem's Power button.
  6. Allow 15 minutes for your modem to boot up and connect automatically.
  7. Check the lights on your modem. If the Internet light is green, you can start connecting your devices and get online.
    Smart Modem Gateway VDSL2 lights
  8. To plug in additional devices via Ethernet cable, simply connect the Ethernet cables to any of the four yellow LAN ports on your modem.
    Smart Modem Gateway FTTB plugin - with NTU
  9. If you wish to connect your devices via Wi-Fi, you'll find the Wi-Fi name and password on the barcode sticker at the bottom of your modem. 
    Home Wireless Gateway barcode sticker - WiFi details

We recommend connecting over the 5GHz Wi-Fi channel for faster performance. See Improving Wi-Fi Signal.

 

VX220-G2V Modem

 

  1. Connect the power cable from your modem's Power port to an electrical outlet.
  2. Connect a phone cable from the grey DSL port on your modem to your telephone wall socket.
  3. Make sure the electrical outlet for your modem is on, and press the modem's ON/OFF button.
  4. Allow 15 minutes for your modem to boot up and connect automatically.
  5. Check the lights on your modem. If the Internet light is blue, you can start connecting your devices and getting online.
    VX220-G2V Modem LEDs
  6. To plug in additional devices via Ethernet cable, simply connect the Ethernet cables to any of the four yellow LAN ports on your modem.
  7. If you wish to use your iiNet FTTB Phone service, plug a compatible handset into the green PHONE port on your modem.
    VX220-G2V Modem - FTTB Modem only Plugin
  8. If you wish to connect your devices via Wi-Fi, you'll find the Wi-Fi name and password on the modem's barcode sticker.
    VX220-G2V Modem barcode sticker

Your modem will automatically connect your devices to the best Wi-Fi network possible (i.e. 5GHz). Older devices may only be able to connect to the slower 2.4GHz Wi-Fi. See Improving Wi-Fi Signal.

 

VX220-G2V Modem with a Network Termination Unit (NTU)

  1. Connect the power cables from your modem's Power Port to an electrical outlet.
  2. Connect the power cables from your Network Termination Unit (NTU)'s Power Port to an electrical outlet.
  3. Connect the included phone cable from your modem's grey DSL port to the NTU's LINE port.

    Note: This port may be labelled MODEM if you have an older model of NTU. The port is always located on the right-hand side of the NTU.
  4. Connect the other included phone cable from your NTU's LINE + POWER port to your telephone wall socket.

    Note: This port may labelled UPLINK if you have an older model of NTU. The port is always located on the left-hand side of the NTU.
  5. Make sure the electrical outlets for both devices are on, and press the modem's Power button.
  6. Allow 15 minutes for your modem to boot up and connect automatically.
  7. Check the lights on your modem. If the Internet light is blue, you can start connecting your devices and get online.
    VX220-G2V Modem LEDs
  8. To plug in additional devices via Ethernet cable, simply connect the Ethernet cables to any of the four yellow LAN ports on your modem.
  9. If you wish to use your iiNet FTTB Phone service, plug a compatible handset into the green PHONE port on your modem.
    VX220-G2V Modem - FTTB with an NTU Plugin
  10. If you wish to connect your devices via Wi-Fi, you'll find the Wi-Fi name and password on the barcode sticker at the bottom of your modem.
    VX220-G2V Modem barcode sticker

We recommend connecting over the 5GHz Wi-Fi channel for faster performance. See Improving Wi-Fi Signal.

 

TP-Link VR1600v

  1. Connect the power cable from your modem's Power Port to an electrical outlet.
  2. Connect the included phone cable from the grey DSL port on your modem to your telephone wall socket.
  3. Make sure the electrical outlet for your modem is on, and press the modem's Power button.
  4. Allow 15 minutes for your modem to boot up and connect automatically.
  5. Check the lights on your modem. If the Internet light is green, you can start connecting your devices and get online.
  6. To plug in additional devices via Ethernet cable, simply connect the Ethernet cables to any of the four yellow LAN ports on your modem.
  7. If you wish to use your FTTB Phone service, plug a compatible handset into the grey Phone1 port on your modem.
    TP-Link VR1600v FTTB plugin diagram (no NTU)
  8. If you wish to connect your devices via Wi-Fi, you'll find the Wi-Fi name and password on the barcode sticker at the bottom of your modem. 
    TP-Link VR1600v barcode sticker example - WiFi details

We recommend connecting over the 5GHz Wi-Fi channel for faster performance. See Improving Wi-Fi Signal.

 

TP-Link VR1600v with a Network Termination Unit (NTU)

  1. Connect the power cables from your modem's Power Port to an electrical outlet.
  2. Connect the power cables from your Network Termination Unit (NTU)'s Power Port to an electrical outlet.
  3. Connect the included phone cable from your modem's grey DSL port to the NTU's LINE port.

    Note: This port may be labelled MODEM if you have an older model of NTU. The port is always located on the right-hand side of the NTU.
  4. Connect the other included phone cable from your NTU's LINE + POWER port to your telephone wall socket.

    Note: This port may labelled UPLINK if you have an older model of NTU. The port is always located on the left-hand side of the NTU.
  5. Make sure the electrical outlets for both devices are on, and press the modem's Power button.
  6. Allow 15 minutes for your modem to boot up and connect automatically.
  7. Check the lights on your modem. If the Internet light is green, you can start connecting your devices and get online.
  8. To plug in additional devices via Ethernet cable, simply connect the Ethernet cables to any of the four yellow LAN ports on your modem.
  9. If you wish to use your FTTB Phone service, plug a compatible handset into the grey Phone1 port on your modem.
    TP-Link VR1600v FTTB plugin diagram (with NTU)
  10. If you wish to connect your devices via Wi-Fi, you'll find the Wi-Fi name and password on the barcode sticker at the bottom of your modem. 
    TP-Link VR1600v barcode sticker example - WiFi details

We recommend connecting over the 5GHz Wi-Fi channel for faster performance. See Improving Wi-Fi Signal.

 

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