iiNet Ultra Broadband Cable FAQ

Here's everything you need to know about iiNet Ultra Broadband Cable.

Select one of the links below to jump to a query:

Where is Ultra Broadband Cable available?

The iiNet Ultra Broadband Cable network is available in select areas across Geelong, Mildura, and Ballarat. The easiest way to confirm availability is to check your address on our website.

 

  • Cable NTU
    The Network Termination Unit (NTU) is a connection box that’s delivered by the Cable installer. These are required for all Cable connections from 14 May 2025 onwards.
     
  • Cable modem
    We include a WiFi Cable modem with every Cable order – once it arrives from our warehouse, you can plug it in into the NTU.
     
  • Phone
    To use your Netphone VoIP service, you'll need a phone to plug into your Cable modem.

 

Will Ultra Broadband Cable be replaced by the nbn®?

iiNet Ultra Broadband Cable will not be affected by the nbn rollout. It is a future-ready network that delivers a high performance alternative to the nbn.

If you are an existing Cable customer, please ignore any nbn notifications that you may receive telling you that your broadband will be disconnected as part of the nbn rollout. You don’t have to switch to the nbn.

 

What happens when Ultra Broadband Cable is installed?

If a Cable installer is required to visit your premises, we'll be in touch to book a suitable appointment with you. The installer will complete your connection and run a test to make sure you can get online.

Note: If your iiNet Cable modem hasn't been delivered before your Cable installation, don't worry. The technician will use their own modem to test the connection, and you can plug in your iiNet Cable modem once it's delivered.

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