iiNet Modem Basic Wi-Fi Settings

If you have a third party modem, please consult your modem's user manual or check the manufacturer's website for support information.

Select your modem:

Nokia Fastmile 3.2
 Nokia FastMile 3.2 5G Modem (Supplied from 29 March 2023)
Smart Modem Gateway VX420-G2H
 Smart Modem Gateway (VX420-G2H)
VX220-G2V Modem
 VX220-G2V Modem
VX420-G2V
 VX420-G2V Modem
Sagemcom 5866 5G Modem
 Sagemcom 5866 5G Modem
Nokia FastMile 5G Modem
 Nokia FastMile 5G Modem
TPLinkVR1600v_mini
 TP-Link VR1600v
TG789icon100
 TG-789 Broadband Gateway
Cable Gateway Pro CG3000
 Cable Gateway Pro (CG3000)
Cable Gateway Pro CG2200
 Cable Gateway Pro (CG2200)
CabGatProicon100

Cable Gateway Pro (EPC3940L)

 Note: If your modem is not listed here, please check for a user manual on our Legacy Resources page.

 

Nokia FastMile 3.2 5G Modem

Please note: Band steering which routes your devices on 2.4GHZ and 5GHz bands, based on usage, speed, coverage and distance, is on by default. This cannot be managed in the Nokia Wi-Fi App.

  1. On a device that's connected to your modem, open your web browser and go to 192.168.1.1.
  2. Log in with the default username “admin” and the unique default password on your modem's barcode sticker, or use your custom password.
    Nokia FM3.2 Admin Login
  3. From the left pane, select Network.
  4. From the Wi-Fi Networks dropdown, select 2.4GHz.
  5. Make sure that Enable Wi-Fi 2.4GHz is ON.
  6. Make sure that Enable Single SSID and is ON.
    Note: If Single SSID Broadcast is disabled, then a second 5GHz SSID with the same password will be created. Devices can then only connect to either the existing 2.4GHz SSID or the new 5GHz SSID rather than steered between the two to the strongest Wi-Fi signal.
  7. If you made any changes, click Save at the bottom of the page.
    NokiaFM3.2 Basic Wifi - 2.4GHz
  8. Next, the same checks need to be made for the 5GHz Wi-Fi network. 
  9. From the Wi-Fi Networks dropdown, select 5GHz.
  10. Make sure that Enable Wi-Fi 5GHz is ON.
  11. Make sure that Enable Single SSID and is ON.
    Note: If Single SSID Broadcast is disabled, then a second 5GHz SSID with the same password will be created. Devices can then only connect to either the existing 2.4GHz SSID or the new 5GHz SSID rather than steered between the two to the strongest Wi-Fi signal.
  12. If you made any changes, click Save at the bottom of the page.
    NokiaFM3.2 Basic Wifi - 5GHz

 

Smart Modem Gateway (VX420-G2H)

  1. On a device that's connected to your modem, open your web browser and go to http://192.168.1.1
  2. Log in with the default password “admin”, or use your custom password.
  3. Select Wireless.
  4. By default, Band Steering will be turned ON, and you'll see one set of Wireless settings which will be applied to both the 2.4GHz and 5GHz Wi-Fi networks.

    Note: If Band Steering is turned OFF, you will see separate 2.4GHz and 5GHz settings, and your devices will not automatically switch between the 5GHz/2.4GHz Wi-Fi networks depending on the best available signal.
  5. Make sure that Wireless Network - Enable is ticked.
  6. Make sure that Hide SSID is NOT ticked. If the SSID is hidden, then your Wi-Fi network name(s) won't show up in the list of available networks when you try to connect. 
  7. On these pages, you'll also find the Wi-Fi Network Name (SSID) and Password.
  8. If you made any changes, click Save to finish.
    Smart Modem Gateway Basic WiFi settings

 

VX220-G2V Modem

  1. On a device that’s connected to your modem via Ethernet or Wi-Fi, open your web browser and go to http://192.168.1.1
  2. Log in with the unique default password found on your modem's barcode sticker, or use your custom password.
    VX220-G2V Modem barcode sticker - default password
  3. Select Wireless.
  4. By default, Band Steering will be turned ON, and you'll see one set of Wireless settings which will be applied to both the 2.4GHz and 5GHz Wi-Fi networks.

    Note: If Band Steering is turned OFF, you will see separate 2.4GHz and 5GHz settings, and your devices will not automatically switch between the 5GHz/2.4GHz Wi-Fi networks depending on the best available signal.
  5. Make sure that Wireless Network - Enable is ticked.
  6. Make sure that Hide SSID is NOT ticked. If the SSID is hidden, then your Wi-Fi network name(s) won't show up in the list of available networks when you try to connect. 
  7. On these pages, you'll also find the Wi-Fi Network Name (SSID) and Password.
  8. If you made any changes, click Save to finish.
    VX220-G2V Modem settings - Basic WiFi settings

 

VX420-G2V Modem

  1. On a device that's connected to your modem, open your web browser and go to http://192.168.1.1
  2. Log in with the default password “admin”, or use your custom password.
  3. Select Wireless.
  4. By default, Band Steering will be turned ON, and you'll see one set of Wireless settings which will be applied to both the 2.4GHz and 5GHz Wi-Fi networks.

    Note: If Band Steering is turned OFF, you will see separate 2.4GHz and 5GHz settings, and your devices will not automatically switch between the 5GHz/2.4GHz Wi-Fi networks depending on the best available signal.
  5. Make sure that Wireless Network - Enable is ticked.
  6. Make sure that Hide SSID is NOT ticked. If the SSID is hidden, then your Wi-Fi network name(s) won't show up in the list of available networks when you try to connect. 
  7. On these pages, you'll also find the Wi-Fi Network Name (SSID) and Password.
  8. If you made any changes, click Save to finish.
    VX420-G2V Basic WiFi settings

 

Sagemcom 5866

  1. On a device that’s connected to your modem via Ethernet or Wi-Fi, open your web browser and go to http://192.168.1.1
  2. Log in with the default username “admin” and the unique default password on your modem's barcode sticker, or use your custom credentials.
    Sagemcom barcode sticker example
  3. Select the cog icon on the Wi-Fi 2.4GHz or 5GHz panel.
    Cog icon
  4. Make sure that Enable Wireless is set to ON for both the 2.4GHz and 5GHz Wi-Fi networks.
  5. Make sure that Visible is ticked. If this box is NOT ticked, then the SSID will be hidden and your Wi-Fi network name(s) won't show up in the list of available networks when you try to connect.
  6. On this page, you'll also find the Wi-Fi Network Name (SSID) and Password.
  7. If you made any changes, click Apply to finish.
    Sagemcom 5866 - Basic WiFi Settings

 

Nokia FastMile 5G Modem

  1. On a device that's connected to your modem, open your web browser and go to http://192.168.1.254
  2. Log in with the default username “userAdmin” and the unique default password on your modem's barcode sticker, or use your custom password.
    Nokia 5G Modem barcode sticker - Login details
  3. Select Network.
  4. Select Wireless (2.4GHz).
  5. Make sure that Enable is ticked.
  6. Make sure that Enable SSID and SSID Broadcast are both set to Enable. If SSID Broadcast is disabled, then your Wi-Fi network name won't show up in the list of available networks when you try to connect.
    Nokia 5G Modem GUI - 2.4GHz Basic WiFi settings
  7. If you made any changes, click Save at the bottom of the page.
  8. Next, the same checks need to be made for the 5GHz Wi-Fi network. Select Wireless (5GHz).
  9. Make sure that Enable is ticked.
  10. Make sure that Enable SSID and SSID Broadcast are both set to Enable.
  11. Note: On both the Wireless 2.4GHz and 5GHz pages, you'll also find the Wi-Fi Network Name (SSID Name) and Password (WPA Key). If making any changes to these details, it's best to make sure that the SSIDs and passwords match for both 2.4GHz and 5GHz. This will allow devices to automatically switch between networks for the best Wi-Fi signal.
  12. If you made any changes, click Save at the bottom of the page to finish.
    Nokia 5G Modem GUI - 5GHz Basic WiFi settings

 

TP-Link VR1600v

  1. On a device that's connected to your modem, open your web browser and go to http://192.168.1.1
  2. Log in with the default username "admin" and default password “admin”, or use your custom login details.
  3. Select the Advanced tab and then select Wireless > Wireless Settings from the left-hand menu. By default, you'll see the settings for the 2.4GHz Wi-Fi network. You can switch between 2.4GHz and 5GHz settings using the tabs in the upper right corner.  
    TP-Link VR1600v WiFi settings example
  4. Make sure that Enable Wireless Radio is ticked for both 2.4GHz and 5GHz Wi-Fi.
    TP-Link VR1600v WiFi settings example
  5.  Make sure that Hide SSID is NOT ticked for either 2.4GHz or 5GHz Wi-Fi. If the SSID is hidden, then your Wi-Fi network name won't show up in the list of available networks when you try to connect.  
  6. On these pages, you'll also find the Wi-Fi Network Name (SSID) and Password.
  7. If you made any changes, click Save to finish.
    TP-Link VR1600v WiFi settings example

 

TG-789 Broadband Gateway

  1. On a device that's connected to your modem, open your web browser and go to http://10.1.1.1.
  2. For TG-1s: Log in with the default username "admin" and default password “admin”, or use your custom login details.
    For TG-789s: Log in with the unique default password printed on the modem's barcode sticker (example below) or use your custom login details.
    TG-789 barcode sticker example - Modem credentials
  3. On the dashboard, make sure the switch in the corner of the Wireless panel is set to ON.  
    TG-789 WiFi settings example
  4. Click the cog/gears icon next to it to open the Wireless settings, then click Show advanced in the top-right corner.
  5. Scroll down. Under Access Point, make sure Broadcast SSID is set to ON. If this switch it set to OFF, then your Wi-Fi network name won't show up in the list of available networks when you try to connect.
  6. On this page, you'll also find the Wi-Fi network name (SSID name) and Wireless Password.
  7. If you made any changes, click Save to finish.
    TG-789 WiFi settings example

 

Cable Gateway Pro (CG3000)

  1. On a device that's connected to your modem, open your web browser and go to http://192.168.0.1
  2. Log in with the username "admin" and the unique default password found on your modem's barcode sticker, or use your custom password.
    Cable Gateway Pro CG3000 barcode sticker - Login details
  3. Select Wireless > WiFi-5GHz > Basic.
    Note:     Using the 5GHz Wi-Fi network is recommended for the best performance. If you have older Wi-Fi devices and need to check the 2.4GHz Wi-Fi network, select Wireless > WiFi-2.4GHz > Basic instead.
  4. Make sure Enable Primary Network is ticked.
  5. Make sure Hide Access Point is not ticked. If the access point is hidden, then your Wi-Fi network name won't show up in the list of available networks when you try to connect.
  6. On this page, you'll also find the Wi-Fi Network Name (SSID).
  7. If you made any changes, hit Apply/Save to finish.
    Cable Gateway Pro CG3000 - Basic WiFi Settings

 

Cable Gateway Pro (CG2200)

  1. On a device that's connected to your modem, open your web browser and go to http://192.168.0.1
  2. Log in with the default username "admin" and default password “admin”, or use your custom login details.
  3. On the menu bar, you'll see options for both the 2.4GHz network and 5GHz network. Select the network you use (5GHz is recommended).
  4. Select Primary Network.
  5. Make sure Primary Network is set to Enabled.
  6. Make sure Hidden SSID is set to Disabled. If Hidden SSID is enabled, then your Wi-Fi network name won't show up in the list of available networks when you try to connect.
  7. On this page, you'll also find the Wi-Fi Network Name (SSID) and Password.
  8. If you made any changes, hit Apply to finish.
    CG2200 Basic WiFi settings

 

Cable Gateway Pro (EPC3940L)

  1. On a device that's connected to your modem, open your web browser and go to http://192.168.0.1
  2. Log in with the default username "admin" and default password “password”, or use your custom login details. If this fails, try leaving both fields blank.
  3. On the dashboard, click the blue Wireless panel.
  4. On the Wireless Configuration page, you'll see settings for both the 2.4GHz network and 5GHz network. Make sure Wireless Network is set to ON for the network you use.
  5. On this page, you'll also find the Wi-Fi Network Name and Password (Wireless Passphrase).
  6. If you made any changes, click Save Settings to finish.
    Cable Gateway Pro WiFi settings example

 

Was this information helpful?

Why was it not helpful?

Please select an option





Thank you for your feedback.