BYO modem requirements for standard nbn® plans

Your choice of modem and how you set it up in your home could stop you from getting the maximum speed of your internet plan. 

Whether you’re re-using a modem from your previous nbn® provider or you bought one from your local computer store, most nbn modems will work with iiNet nbn. However, there are a few exceptions that we'll explain here.

Select one of the links below to jump to a query:

High speed nbn® modem requirements

This advice is for standard nbn plans. If you have a high-speed NBN500, nbn Superfast or Ultrafast plan, see High speed nbn modem requirements.

 

Basic BYO nbn® modem requirements

To work on iiNet nbn, your modem must:

  • Be nbn-ready and able to support your nbn plan speed;
  • Support PPPoE connections;
  • (For nbn FTTB/FTTN only) Support VDSL2 connections and SOS/ROC;
  • (For all other types of nbn) Support connections by Ethernet WAN.

You should be able to find this information on the manufacturer’s or retailer’s website. Alternatively, you can check the barcode sticker on the modem for the make and model, or search online.

Important: If you got iiNet nbn with an iiNet modem, and then replaced it with a BYO modem, your BYO modem must support VLAN tagging.

For the best performance, we recommend using a modem with Wi‑Fi 6 (802.11ax) or newer. Devices that only support Wi‑Fi 5 (802.11ac) or earlier may limit speeds on higher‑speed plans, and older Wi‑Fi standards such as Wi‑Fi 4 (802.11n) can significantly impact performance.

Modems from previous nbn® providers

Previous nbn® provider Compatible with iiNet nbn®?
Telstra ✅ Compatible
Optus ❌ Not compatible
Dodo ✅ Compatible
Belong ✅ Compatible
Aussie Broadband ✅ Compatible
Buddy Telco ✅ Compatible
Superloop ✅ Compatible
Tangerine ✅ Compatible
TPG ✅ Compatible
Vodafone ✅ Compatible
Internode ✅ Compatible

 

Modems purchased independently

The following modems have been tested by our team.

Modem nbn® FTTB/N All other nbn® types
Fritz!Box 7490 ❌ Not compatible ✅ Compatible
Vodafone Super Wi-Fi ✅ Compatible ✅ Compatible
Vodafone WiFi Hub 2.0 (Netcomm NL1902) ✅ Compatible ✅ Compatible
Vodafone WiFi Hub 3.0 (Netcomm NL20) ✅ Compatible ✅ Compatible

 

Modems previously supplied by iiNet

All current iiNet modems are compatible with our nbn services.

Some older modems may still work on certain nbn connection types. However, many of these devices are no longer supported and may not meet current performance or security standards. For the best experience, we recommend using a current modem that meets our requirements.

Modem nbn® FTTB/N All other nbn® types
Technicolor TG-789 Broadband Gateway ✅ Compatible ✅ Compatible
TP-Link Archer VR1600v ✅ Compatible ✅ Compatible
TP-Link VX220-G2V ✅ Compatible ✅ Compatible
TP-Link VX420-G2H (Smart Modem Gateway) ✅ Compatible ✅ Compatible
TP-Link VX420-G2V ✅ Compatible ✅ Compatible
Wi-Fi Max ✅ Compatible ✅ Compatible

 


Was this information helpful?

Why was it not helpful?

Please select an option





Thank you for your feedback.