Changing your internet plan in Toolbox

You can change your internet plan at any time in Toolbox.

 

 

    1. Log in to Toolbox and select your internet service under Select service to manage. 

      Never logged into Toolbox before? Check out An Introduction to Toolbox.
       
      Toolbox - Select a service to manage
    2. Select Change Plan. Under "Want to try a new plan?", hit the Change Plan button. 
       
      Toolbox - Change plan
    3. Choose your new plan from the list of available options and then hit Next.
    4. You'll see a summary of your plan change. Tick the box to agree to the terms and conditions and then hit Submit.
       
      Toolbox - Plan change summary

    5. We'll send you an email and SMS to confirm when your plan change is done.

      Note for Home Wireless Broadbadn and 5G Home Broadband: If your plan will renew in less than 7 days, your plan change may be delayed until the following month.

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