SIM types and replacements
Here's what you need to know about the different types of SIMs available for iiNet Mobile, and how to order a replacement SIM.
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Lost or stolen phones
If your phone, tablet or other mobile device has been lost or stolen, please call us on 1300 993 019 and we can help you with IMEI Blocking and a replacement SIM.
Ordering a replacement SIM
If you have a new handset that needs a new SIM, you have the following options:
- Physical SIM - Call us on 13 22 58 to order a new physical SIM for $10 (price includes delivery).
- eSIM - If you have an eSIM compatible device then you can log in to Toolbox and select eSIM Swap to order a new eSIM. No fees apply. Learn more.
Which physical SIM sizes are available?
When a physical SIM is ordered, we supply a triple-cut Standard/Micro/Nano SIM so you can pop out the size you need.
Not sure which SIM size you need? Check the manufacturer's website for your phone's tech specs.
