Change your password in Toolbox

For more information, refer to the steps below.

If you've never logged into Toolbox before, please see An Introduction to Toolbox.

If you've forgotten your password, please see How to reset a forgotten password.

1. Log in to Toolbox with your username and current password.
2. Select My Account from the navigation bar. If you're on a mobile device and you don't see this option, click the grey square with three lines to show the navigation menu.
3. Select Change password from the Actions menu. If you're on a mobile device and you don't see the Actions menu, click the grey bar labelled My Account actions.
   

4. Select the username of the service you want to give a new password from the drop-down menu in the orange header bar.

   

5. Type in your current password and new password into the corresponding entry boxes. Passwords must meet the requirements in our Password Policy.

   
6. Click Change Password to finish.
   
   Note: After changing your password, you may need to update your password in your modem settings.