This article lists the phone numbers that iiNet gives to customers so they can call us.
Using the Find tool in your web browser can help you find a specific phone number on this page:
Emergency calls should be used to request help from an emergency service organisation in a life threatening and/or time critical event.
If you’re considering making an emergency call, stay focused, stay relevant and pose these…
iiNet's Remote ID Validation Tool helps to protect you from a transaction being made using your identity without your permission.
How does it work?
We will SMS you a link to the iiNet Remote ID Validation Tool. From there, you will be…
At iiNet, we're continuing to make significant investments to protect our customers and their personal information.
The challenging reality is that all Australian companies face cyberthreats on a daily basis. iiNet takes cybersecurity and…
When you contact us or log in to Toolbox, you may be prompted to provide a One-Time Passcode in addition to the usual ID check or login details.
This is part of a security process called Multi-Factor Authentication and has been…
This article will provide advice and resources for parents who wish to restrict the content accessed by children online. As the digital world continues to evolve, the challenges for parents evolve with it. To help keep your children safe,…
We take fraud seriously at iiNet, and we’re committed to helping you if you suspect that you’ve been a victim of fraud.
Online fraud generally involves phishing, which as an attempt to get private or personal details by pretending to be a…
iiNet understands the importance of staying connected when you've been affected by a natural disaster such as bushfire or flood.
In addition to assistance offered under our Financial Hardship Policy, options available to affected…
There is a wide variety of methods that scammers can use to impersonate legitimate businesses to try and gain access to your personal information. This is known as phishing and can be difficult to spot.
"Warning Suspected Scam" banner…