Retrieving your details from your Domain Name Registrar

You'll need to access your domain password and ensure your contact details are up to date before transferring your domain to iiNet from your current provider.

Godaddy

How do I Update Contact Information at GoDaddy

1.    Log into your GoDaddy account.
2.    Under Domains, click Manage for the domain name you wish to transfer.
3.    Scroll down to Additional Settings, and then click Edit next to Domain lock.
4.    Navigate to the bottom, then click on Get authorization code.
5.    The authorization code will then be sent to the domain's Administrator email address on file.

How do I unlock a domain name at GoDaddy?

1.    Log into your GoDaddy account.
2.    Under Domains, click Manage for the domain name you wish to transfer.
3.    Scroll down to Additional Settings, and then click Edit next to Domain lock.
4.    Set the toggle to off. It will take a few moments for the update to show.

How do I get a Domain Password/EPP key at GoDaddy?

1.    Log into your GoDaddy account.
2.    In the My Products section, click Domains.
3.    Click the domain for which you want to retrieve the authorization code.
4.    In the Authorization Code field, click the Send by Email hyperlink.
5.    Click OK.
6.    Click OK again.

Crazy Domains

How do I Update Contact Information at Crazy Domains?

1.    Log In at CrazyDomains
2.    Ensure that Account Manager is selected.
3.    Enter your username and password, then click Log In.
4.    Click on the Visit My Account button.
5.    Click the category on the top menu where your Product is located.
6.    Click the Product that you want to change the Registrant Contact Information for.
7.    Scroll down to the Administration section.
8.    Hover your mouse pointer over the Registrant Contact, then click the Change Owner link.
9.    Edit the Registrant Contact Information in the fields provided.
10.    Click the Update button to save changes.

How do I unlock a domain name at Crazy Domains?

1.    Log In at CrazyDomains
2.    Select Account Manager from the drop-down menu.
3.    Enter your username and password, then click Log In.
4.    Click on the Visit My Account button.
5.    Click Domains on the menu bar at the top of the page.
6.    Click the Domain Name that you wish to manage - If you only have one domain, you will automatically be redirected to its management page.
7.    On the Domain Name section, click the Domain Lock field. The option to manage this free service will appear directly below it.
8.    Tick the Off button, then click Update.

How do I get a Domain Password/EPP key at Crazy Domains?

1.    Log In at CrazyDomains
2.    Select Account Manager from the drop-down menu.
3.    Enter your username and password, then click Log In.
4.    Click on the Visit My Account button.
5.    Click Domains on the menu bar at the top of the page.
6.    Click on the Domain Name you need the Registry Key for. If you only have one Domain, you will automatically be routed to its management page.
7.    On the Domain Name section, click the Hamburger Menu (three lines) located on the right, then select Registry Key.

Enom

How do I Update Contact Information at Enom?

1.    Log into the eNom Account Manager.
2.    From the Registered Domains menu, select Manage Domains.
3.    Click on the domain you want to update.
4.    From the Manage Domain menu, click Contact Information.
5.    Select Custom and enter the accurate Administrative email address.
6.    Click Save.

How do I unlock a domain name at Enom?

1.    Log into the eNom Account Manager.
2.    From the Registered Domains menu, select Manage Domains.
3.    Click on the domain name you want to unlock. The Domain Control Panel displays.
4.    Click General Settings.
5.    From Register-Lock, select Disable.
6.    Click Save.

How do I get a Domain Password/EPP key at Enom?

1.    Log into the eNom Account Manager.
2.    From the Registered Domains menu, select Manage Domains.
3.    Clicking on the domain you want to update.
4.    From the Manage Domain menu, click General Settings.
5.    Select Email Auth Code to Registrant.

Network Solutions

How do I Update Contact Information at Network Solutions?

1.    Log into your account with Network Solutions.
2.    Click Account Settings.
3.    Click Accounts and Contacts.
4.    From the People Who Can Access This Account section, click Edit Account Contacts.
5.    Click the account name for which you want to confirm contact information.
6.    From the Edit WHOIS Contacts section, click View/Edit WHOIS Contacts.
7.    Select the check box next to the domain name you want to confirm, and click Continue.
8.    If the Administrative Contact is inaccurate and needs to be updated, select the Administrative Contact option and click Continue.
9.    When you have successfully completed the update, a confirmation displays.

How do I unlock a domain name at Network Solutions?

1.    Log into your account with Network Solutions.
2.    Click on My Domain Names under the My Products and Services tab.
3.    Click the domain name you want to unlock.
4.    From the Domain Details section, click Edit.
5.    Select Turn Domain Protect Off, and then click Save.

How do I get a Domain Password/EPP key at Network Solutions?

1.    Log into your account with Network Solutions.
2.    Click on My Domain Names under the My Products and Services tab.
3.    Click the domain name you wish to transfer.
4.    From the Domain Details section, select Request Authorization Code, and then click Save.
5.    Get the EPP Code from the email Network Solutions sent to your Administrative Contact email address.

Wild West Domains

How do I unlock a domain name at Wild West Domains?

1.    Log in to your account at Wild West Domains.
2.    Next to Domains, click Launch.
3.    Select the domain name(s) you want to modify.
4.    Click Locking.
5.    To unlock the domain(s), deselect Lock domains.
6.    Click OK.
7.    Click OK again.

How do I get a Domain Password/EPP key at Wild West Domains?

1.    Log in to your account at Wild West Domains.
2.    In the My Products section, click Domains.
3.    Click the domain for which you want to retrieve the authorization code.
4.    In the Authorization Code field, click the Send by Email hyperlink.
5.    Click OK.
6.    Click OK again.

Name.com

How do I Update Contact Information at Name.com?

1.    Log in to your Name.com account.
2.    Click on the My Domains button, located on the top right hand corner.
3.    Click the domain name you wish to update.
4.    Click Manage Contacts, located under the Registrant Contacts, under the Domain Details.
5.    Update the information you wish to change.
6.    If you wish to make all the contact information the same across all tabs, please check the box and click the Save Changes button at the bottom of the screen.
7.    A pop-up window will appear with a verification prompt and 60-day transfer lock opt-out option. You'll also need to select if you want to verify the change via email or phone.

How do I unlock a domain name at Name.com?

1.    Log into your Name.com account.
2.    Click on the My Domains button, located on the top right hand corner
3.    Click the Padlock icon to Lock or Unlock.

How do I get a Domain Password/EPP key at Name.com?

1.    Log into your Name.com account.
2.    Click on the My Domains button, located on the top right hand corner
3.    Clicking on the domain name you would like to get the EPP code for.
4.    In the Domain Details section, you will see Transfer Auth Code.
5.    Click Show Auth Code to find the auth code for your domain name.

Melbourne IT

How do I update the contact details of my domain name at Melbourne IT?

1.    Log in to your Melbourne IT Console.
2.    Select Manage for the domain you wish to update
3.    Select Domain Name on the left of the screen
4.    Scroll down to Contact Information
5.    Click Modify next to the contact information you want to edit

• Registrant contact: the primary registrant and domain owner
• Admin contact: the general administrative contact
• Tech contact: the general technical contact
• Billing contact: this one isn't generally used

6.    Make the required changes to the contact, then click Update

How do I unlock my domain name at Melbourne IT?

1.    Log in to your Melbourne IT Console.
2.    Select Manage for the domain you wish to lock/unlock
3.    Select Domain Name on the left of the screen
4.    Select the button on the Domain Status row to either lock or unlock your domain

How do I get a Domain Password/EPP key at Melbourne IT?

1.    Log in to your Melbourne IT Console.
2.    Select Manage for the domain you wish to view/update
3.    Select Domain Name on the left of the screen
4.    Select the Show button on the EPP Password row to view your Domain Password

NetRegistry

How do I update the contact details of my domain name at NetRegistry?

1.    Log in to your Account console.
2.    Select Manage for the domain you wish to update
3.    Select Domain Name on the left of the screen
4.    Scroll down to Contact Information
5.    Click Modify next to the contact information you want to edit

• Registrant contact: the primary registrant and domain owner
• Admin contact: the general administrative contact
• Tech contact: the general technical contact
• Billing contact: this one isn't generally used

6.    Make the required changes to the contact, then click Update

How do I unlock my domain name at Net Registry?

1.    Log in to your Account console.
2.    Select Manage for the domain you wish to lock/unlock
3.    Select Domain Name on the left of the screen
4.    Select the button on the Domain Status row to either lock or unlock your domain

How do I get a domain name authorisation code at Net Registry?

1.    Log in to your Account console.
2.    Select Manage for the domain you wish view/update
3.    Select Domain Name on the left of the screen
4.    Select the Show button on the EPP Password row to view your Domain Password

Domain Director’s trading as Instra & TPP Wholesale Pty Ltd

Domain Director’s trading as Intra and TPP Wholesale and is a wholesale provider. You'll need to get in contact with the reseller that are using these as their provider. If you are unsure of your provider, please visit Find my provider.