POP3 settings for Hosted Exchange mailboxes

General POP3 Settings

Incoming mail server: exchange.iinet.net.au
Incoming mail server port: 995
Outgoing mail server: smtpauth.exchange.iinet.net.au
Outgoing mail server port: 587
Login: Your full email address (e.g. john.citizen@exchange-demo.net.au)
Password: Your mailbox password.
Secure (SSL) Connection: Enabled (Yes)
SMTP Authentication Required: Yes

  1. Launch Mozilla Thunderbird.
  2. Click Email under Create a new account.
  3. Click Skip this and select use my existing email.
  4. Fill out the following details:

    Your Name: Your name as you'd like it to be shown to your e-mail recipients.
    Email Address: Your full email address (e.g. john.citizen@exchange-demo.net.au).
    Password: Your Password for that email address.

  5. Click Continue and then Manual Config.
  6. Enter the following information about your incoming server:

    Select the POP type.
    Type in "exchange.iinet.net.au" in the Server Hostname field.
    Select SSL/TLS under SSL.
    Select Normal Password under Authentication.

  7. Enter the following information about your outgoing server:

    Type in "smtpauth.exchange.iinet.net.au" in the Server Hostname field.
    Select 587 under Port.
    Select STARTTLS under SSL.
    Select Normal Password under Authentication.
    Type in your full email address (e.g. john.citizen@exchange-demo.net.au) in Username Incoming. Outgoing will autoupdate with the full email address too.

  8. Click Done to finish. Your POP email account is now created.
  1. Open Mac Mail. If you are presented with an account creation screen immediately, please skip to step 4.
  2. Click Mail, and select Preferences then Accounts.
  3. Click the plus sign (+) at the bottom to add a new account.
  4. Select Add Other Mail Account and click Continue.
  5. Enter your full name, email address and password and click Continue.
  6. Set the Account Type as POP and fill out the following fields:
  7. Click on Continue.
  8. Fill in the following fields.
  9. Click on Continue.
    • If you are presented with an Outgoing Mail Security screen tick the Use Secure Sockets Layer (SSL) checkbox.
    • Select Password from the Authentication drop-down menu.
    • Click Continue.
  10. Click Create.
  1. Open Outlook.
  2. Click File, then Account Settings.
  3. Click New.
  4. Select the Manually configure server settings or additional server types checkbox at the bottom of the Wizard screen, and then click Next.
  5. Select Internet E-mail, and then click Next. Provide the following information in the available fields:

    Your Name: Your name as you'd like it to be shown to your e-mail recipients
    E-mail Address: Your full email address (e.g john.citizen@exchange-demo.net.au)
    Account Type: POP
    Incoming mail server: exchange.iinet.net.au
    Outgoing mail server (SMTP): smtpauth.exchange.iinet.net.au
    User Name: Your full email address (e.g john.citizen@exchange-demo.net.au)
    Password: Your email password.

  6. Click More Settings.
  7. Move to the Outgoing Server tab, then select the My outgoing server (SMTP) requires authentication checkbox. Click Use same settings as my incoming mail server.
  8. Move to the Advanced tab. Configure these settings as follows:

    Tick the box located below the Incoming server (POP) field, SSL on.
    In the drop-down menu located below the Outgoing server (SMTP) field, select TLS and change to port 587.

  9. Click OK to save your changes.
  10. Click Test Account Settings to check that your account is working. If there is missing or incorrect information, such as your password, you are prompted to supply it or correct it.
  11. After seeing the message "Congratulations! All tests completed successfully", click Close.
  12. Click Next, and then click Finish.