IMAP settings for Hosted Exchange mailboxes
Select one of the links below to jump to a query:
- General IMAP settings
- Mozilla Thunderbird
- Mac Mail
- Microsoft Office Outlook 2013
- Microsoft Office Outlook 2016
General IMAP settings
Incoming mail server: exchange.iinet.net.au
Incoming mail server port: 993
Outgoing mail server: smtpauth.exchange.iinet.net.au
Outgoing mail server port: 587
Login: Your full email address (e.g. john.citizen@exchange-demo.net.au)
Password: Your mailbox password.
Secure (SSL) Connection: Enabled (Yes)
SMTP Authentication Required: Yes
Mozilla Thunderbird
- Launch Mozilla Thunderbird.
- Click Email under Create a new account.The Account Wizard will open.
- Untick any unwanted promotional offers.
- Click Skip this and use my existing email.
- Fill out the following details:
Your Name: Your name as you'd like it to be shown to your e-mail recipients.
Email Address: Your full email address (e.g. john.citizen@exchange-demo.net.au).
Password: Your Password for that email address. - Click Continue and then Manual Config.
- Enter the following information about your incoming server:
Select the IMAP type.
Type in "exchange.iinet.net.au" in the Server Hostname field.
Select SSL/TLS under SSL.
Select Normal Password under Authentication. - Enter the following information about your outgoing server:
Type in "smtpauth.exchange.iinet.net.au" in the Server Hostname field.
Select 587 under Port.
Select STARTTLS under SSL.
Select Normal Password under Authentication.
Type in your full email address (e.g. john.citizen@exchange-demo.net.au) in Username Incoming. Outgoing will auto-update with the full email address. - Click Done to finish. Your IMAP email account is now created.
Mac Mail
- Open Mac Mail. If you are presented with an account creation screen immediately, please skip to step 3.
- Click Mail, and select Accounts....
- On the Internet Accounts tab, click the plus sign (+) at the bottom to add a new account. Alternatively, select Add Other Account....
- Select Mail Account.
- Enter your full name, email address and password and click Sign In.
- Fill out the following fields:
Email Address: Enter your email address (e.g. john.citizen@exchange-demo.net.au).
User Name: Enter your email address (e.g. john.citizen@exchange-demo.net.au).
Password: Type your password.
Account Type: IMAP
Incoming Mail Server: exchange.iinet.net.au
Outgoing Mail Server: smtpauth.exchange.iinet.net.au - Click Sign In.
- Select the apps you wish to use (Mail and Notes) and then click Done to finish.
Microsoft Office Outlook 2013
- Open Outlook.
- Click File, then Add Account.
- Select the Manual setup or additional server types checkbox at the bottom of the Wizard screen, then click Next.
- Select POP or IMAP, then click Next.
- Enter the following details:
Your Name: Your name as you'd like it to be shown to your e-mail recipients
E-mail Address: Your full email address (e.g john.citizen@exchange-demo.net.au)
Account Type: IMAP
Incoming mail server: exchange.iinet.net.au
Outgoing mail server (SMTP): smtpauth.exchange.iinet.net.au
User Name: Your full email address (e.g john.citizen@exchange-demo.net.au)
Password: Your email password.
Select Automatically test account settings
Select New Outlook Data file - Click More Settings.
- Select the Outgoing Server tab, then select the My outgoing server (SMTP) requires authentication checkbox. Click Use same settings as my incoming mail server.
- Move to the Advanced tab. Configure these settings as follows:
Incoming server (POP3): 995
Use the following type of encrypted connection: SSL
Outgoing server (SMTP): 587
Use the following type of encrypted connection: TLS - Click OK to save your changes.
- Click Next and Outlook will test the settings.
- You should get two green ticks. Click Close.
- After seeing the message "You're all set!", click Finish.
Microsoft Office Outlook 2016
- Open Outlook.
- Click File, then Add Account.
- Enter your email address, then select Advance options and tick Let me set up my account manually.
- Click Connect.
- Select IMAP.
- Enter the following details:
Incoming mail server: exchange.iinet.net.au
Incoming mail port: 993
Encryption method: SSL/TLS
Outgoing mail server: smtpauth.exchange.iinet.net.au
Outgoing mail port: 587
Encryption method: STARTTLS - Click Next.
- Tick Save this password in your password list, then select OK.
- After seeing the message "Account successfully added", click Done.