IMAP settings for Hosted Exchange mailboxes

General IMAP settings

Incoming mail server: exchange.iinet.net.au
Incoming mail server port: 993
Outgoing mail server: smtpauth.exchange.iinet.net.au
Outgoing mail server port: 587
Login: Your full email address (e.g. john.citizen@exchange-demo.net.au)
Password: Your mailbox password.
Secure (SSL) Connection: Enabled (Yes)
SMTP Authentication Required: Yes

  1. Launch Mozilla Thunderbird.
  2. Click Email under Create a new account. The Account Wizard starts.
  3. Click Skip this and use my existing email.
  4. Fill out the form that appears:
    • In the Your Name field, type in your name that will be shown to your e-mail recipients.
    • In the Email Address field, type in your full email address (e.g. john.citizen@exchange-demo.net.au).
    • In the Password field, type in your Password for that email address.
  5. Click Continue and then Manual Config.
  6. Provide the following information about your incoming server:
    • Select the IMAP type.
    • Type "exchange.iinet.net.au" in the Server Hostname field.
    • Select SSL/TLS under SSL
    • Select Normal Password under Authentication.
  7. Provide the following information about your outgoing server:
    • Type in smtpauth.exchange.iinet.net.au in the Server Hostname field.
    • Select 587 under Port.
    • Select STARTTLS under SSL.
    • Select Normal Password under Authentication.
    • Type in your full email address (e.g. john.citizen@exchange-demo.net.au) in Username Incoming. Outgoing will automatically update with the full email address too.
  8. Click Done to complete the Wizard. Your IMAP email account is now created.
  1. Open Mac Mail. If you are presented with an account creation screen immediately, please skip to step 4.
  2. Click Mail, and select Preferences then Accounts.
  3. Click the plus sign (+) at the bottom to add a new account.
  4. Select Add Other Mail Account and click Continue.
  5. Enter your full name, email address and password and click Continue.
  6. Set the Account Type as IMAP and fill out the following fields:
  7. Click on Continue.
  8. Fill in the following fields.
  9. Click on Continue.
    • If you are presented with an Outgoing Mail Security screen tick the Use Secure Sockets Layer (SSL) checkbox.
    • Select Password from the Authentication drop-down menu.
    • Click Continue.
  10. Click Create.
  1. Open Outlook.
  2. On the File tab, click Account Settings.
  3. Click New to open the Add New E-mail Account Wizard.
  4. Select the Manually configure server settings or additional server types checkbox at the bottom of the Wizard screen, and then click Next.
  5. Select Internet E-mail, and then click Next. The Internet E-mail Settings window is displayed. Provide the following information in the available fields:
    • Your Name: Type in your name as you'd like it to be shown to email recipients in the "From" field.
    • E-mail Address: Your full email address (e.g john.citizen@exchange-demo.net.au)
    • Account Type: IMAP
    • Incoming mail server: exchange.iinet.net.au
    • Outgoing mail server (SMTP): smtpauth.exchange.iinet.net.au
    • User Name: Your full email address (e.g john.citizen@exchange-demo.net.au)
    • Password: Your email password
  6. Click More Settings. The multi-tabbed window is displayed.
  7. Move to the Outgoing Server tab, and then select the My outgoing server (SMTP) requires authentication checkbox. Then click Use same settings as my incoming mail server.
  8. Move to the Advanced tab. Advanced properties of your email account are displayed. Configure them as follows:
    • In the drop-down menu located below the Incoming server (IMAP) field, select SSL.
    • In the drop-down menu located below the Outgoing server (SMTP) field, select TLS and change to port 587.
  9. Click OK to save your changes.
  10. Click Test Account Settings to check that your account is working. If there is missing or incorrect information, such as your password, you are prompted to supply it or correct it.
  11. After seeing the message "Congratulations! All tests completed successfully", click Close.
  12. Click Next, and then click Finish.