IMAP settings for Hosted Exchange mailboxes

General IMAP settings

Incoming mail server: exchange.iinet.net.au
Incoming mail server port: 993
Outgoing mail server: smtpauth.exchange.iinet.net.au
Outgoing mail server port: 587
Login: Your full email address (e.g. john.citizen@exchange-demo.net.au)
Password: Your mailbox password.
Secure (SSL) Connection: Enabled (Yes)
SMTP Authentication Required: Yes

Mozilla Thunderbird

1. Launch Mozilla Thunderbird.
2. Click Email under Create a new account.The Account Wizard will open.
3. Untick any unwanted promotional offers.
4. Click Skip this and use my existing email.
   
5. Fill out the following details:

   Your Name: Your name as you'd like it to be shown to your e-mail recipients.
   Email Address: Your full email address (e.g. john.citizen@exchange-demo.net.au).
   Password: Your Password for that email address.

   
6. Click Continue and then Manual Config.
7. Enter the following information about your incoming server:

   Select the IMAP type.
   Type in "exchange.iinet.net.au" in the Server Hostname field.
   Select SSL/TLS under SSL.
   Select Normal Password under Authentication.

8. Enter the following information about your outgoing server:

   Type in "smtpauth.exchange.iinet.net.au" in the Server Hostname field.
   Select 587 under Port.
   Select STARTTLS under SSL.
   Select Normal Password under Authentication.
   Type in your full email address (e.g. john.citizen@exchange-demo.net.au) in Username Incoming. Outgoing will auto-update with the full email address.

   
9. Click Done to finish. Your IMAP email account is now created.

Mac Mail

1. Open Mac Mail. If you are presented with an account creation screen immediately, please skip to step 3.
2. Click Mail, and select Accounts....
   
3. On the Internet Accounts tab, click the plus sign (+) at the bottom to add a new account. Alternatively, select Add Other Account....
   
4. Select Mail Account.
5. Enter your full name, email address and password and click Sign In.
   
6. Fill out the following fields:
   
   Email Address: Enter your email address (e.g. john.citizen@exchange-demo.net.au).
   User Name: Enter your email address (e.g. john.citizen@exchange-demo.net.au).
   Password: Type your password.
   Account Type: IMAP
   Incoming Mail Server: exchange.iinet.net.au
   Outgoing Mail Server: smtpauth.exchange.iinet.net.au
   
7. Click Sign In.
8. Select the apps you wish to use (Mail and Notes) and then click Done to finish.

Microsoft Office Outlook 2013

1. Open Outlook.
2. Click File, then Add Account.
3. Select the Manual setup or additional server types checkbox at the bottom of the Wizard screen, then click Next.
   
4. Select POP or IMAP, then click Next.
   
5. Enter the following details:

   Your Name: Your name as you'd like it to be shown to your e-mail recipients
   E-mail Address: Your full email address (e.g john.citizen@exchange-demo.net.au)
   Account Type: IMAP
   Incoming mail server: exchange.iinet.net.au
   Outgoing mail server (SMTP): smtpauth.exchange.iinet.net.au
   User Name: Your full email address (e.g john.citizen@exchange-demo.net.au)
   Password: Your email password.
   Select Automatically test account settings
   Select New Outlook Data file

   
6. Click More Settings.
7. Select the Outgoing Server tab, then select the My outgoing server (SMTP) requires authentication checkbox. Click Use same settings as my incoming mail server.
   
8. Move to the Advanced tab. Configure these settings as follows:

   Incoming server (POP3): 995
   Use the following type of encrypted connection: SSL
   Outgoing server (SMTP): 587
   Use the following type of encrypted connection: TLS

   
9. Click OK to save your changes.
10. Click Next and Outlook will test the settings.
11. You should get two green ticks. Click Close.
12. After seeing the message "You're all set!", click Finish.

Microsoft Office Outlook 2016+

1. Open Outlook.
2. Click File, then Add Account.
3. Enter your email address, then select Advance options and tick Let me set up my account manually.
   
4. Click Connect.
5. Select IMAP.
6. Enter the following details:

   Incoming mail server: exchange.iinet.net.au
   Incoming mail port: 993
   Encryption method: SSL/TLS
   Outgoing mail server: smtpauth.exchange.iinet.net.au
   Outgoing mail port: 587
   Encryption method: STARTTLS

   
7. Click Next.
8. Tick Save this password in your password list, then select OK.
   
9. After seeing the message "Account successfully added", click Done.