How to set up NetComm NF18ACV for nbn FTTP

Please follow the steps below to set up your NetComm NF18ACV modem.

  1. Ensure your nbn Connection Box is turned on.
  2. Plug an Ethernet cable from the UNI-D1 port on your nbn Connection Box into the blue WAN port on your NetComm NF18ACV modem.
    Note: If UNI-D1 doesn’t work, try each UNI-D port.
    NF18ACV WAN Port
  3. Plug in the power cable and turn the NetComm modem on using the Power button on the side of the modem.
    NF18ACV Power Port
  4. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to one of the yellow Ethernet ports, or you can connect your device via WiFi.
    NF18ACV Ethernet Ports
  5. Go to http://192.168.20.1 in your browser.
  6. On the login page, key in the username and password. By default these are:
    Username: admin
    Password: admin
  7. If this is the first time the modem will be set up, select  Select Set up Wizard, if the modem has been used previously, click Internet from the left pane.
  8. Select Ethernet WAN as the Internet Service.
  9. Under Connection Type, select PPPoE.
  10. Enter your iiNet Username and Password.
  11. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed:
    - Enter 0 (zero) in the 802.1P (0-7) text box and 2 in the VLAN Tag text box.
  12. Click Apply or if using the Setup Wizard, click Next.
  13. If using the Setup Wizard you will be prompted to set up your WiFi Network - This allows you to set a WiFi name and password.
  14. Skip the rest of the setup steps by clicking Next. until you reach the timezone and set it to your current.
  15. Click Next and then Finish.

Your NetComm NF18ACV modem should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.


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