How to set up Netcomm NB16WV-02 for nbn HFC

Please follow the steps below to set up your Netcomm NB16WV-02. 

  1. Ensure your nbn Connection Box is turned on.
  2. Plug an Ethernet cable from the UNI-D1 port or 2.5G port on your nbn Connection Box into the blue WAN port on your Netcomm modem.
    Netcomm NB16WV-02 WAN port
  3. Plug in the power cable and turn your Netcomm on using the Power button.
    Netcomm NB16WV-02 Power port
  4. Connect a device to your NB16WV-02 via WiFi or Ethernet cable and go to http://192.168.20.1 in your browser.
  5. Log in with your Netcomm username and password. By default these are:
    Username: admin
    Password: admin
  6. Select Network Setup from the Network Setup drop down menu.
  7. Select Ethernet WAN for WAN Interface.
  8. Select PPPoE over Ethernet for WAN Type. 
  9. Enter in your iiNet username and password.
  10. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed. Tick to enable VLAN TAG and enter 2.
  11. Click Save. 

Your Netcomm NB16WV-02 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

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