Creating Hosted Exchange contacts

Adding contacts one at a time

  1. Log in to the Hosting Control Panel.
  2. If you have multiple hosting subscriptions you will need to select your Hosted Exchange subscription from the drop-down menu at the top left of screen.
  3. Select Exchange > Contacts > Add New Contact
    Hosted Exchange add single contact 1
  4. Provide an Alias (nickname), Display name and External e-mail address then click Submit.

    If you want to assign an internal email alias to the contact you can do so by ticking the Assign e-mail address checkbox and entering the desired alias.

    Hosted Exchange add single contact 2

    Once the contact has finished creating you can click on the display name to provide additional details for the contact.

  1. Log in to the Hosting Control Panel.
  2. If you have multiple hosting subscriptions you will need to select your Hosted Exchange subscription from the drop-down menu at the top left of screen.
  3. Click on Exchange > Contacts > Import Contacts
    Hosted Exchange import contacts 1
  4. Download the sample CSV file using the link on this screen, modify the fields as required using a CSV editor such as Microsoft Excel, then upload the contacts CSV and click Next
    Hosted Exchange import contacts 2
  5. Review the contact records. The control panel will attempt to validate the data and inform you of any discrepancies. You can choose to ignore these or you can edit the CSV file, go Back and re-upload. 
    Hosted Exchange import contacts 3
  6. Once you are happy, click Finish and then Close.