Changing a Hosted Exchange mailbox password

Hosted Exchange mailbox passwords can be changed by an account administrator or by the user themselves using the Hosting Control Panel.

  1. Login to the Hosting Control Panel with your account administrator credentials and select the Hosted Exchange subscription from the drop-down box at the top right.
  2. Click on the Exchange tab and then the Display name of the user. 
    Hosted Exchange change password - Administrator 1
  3. Click the Change Password button. 
    Hosted Exchange change password - Administrator 2
  4. Enter the new Password. If you want a randomly generated password, you can click Generate. Click Submit to finish.
    Hosted Exchange - Update password
  1. Log in to the Hosting Control Panel with your full email address (e.g. john.citizen@exchange-demo.net.au) and password.
  2. Click on User Account and then Login
    Hosted Exchange change password - User 1
  3. Click the Change Password button. 
    Hosted Exchange change password - User 2
  4. Enter the old password and the new password in the fields provided. If you want a randomly generated password, you can click Generate . Click Submit to finish. 
    Hosted Exchange - Update password