Accessing your iiNet Website files

You’ll need to back up your website files to move your iiNet website to an alternate web hosting service.

Depending on which member of the iiNet group you're with, the settings you need may differ.

Please note: In the addresses below, you'll need to replace "USERNAME" with the username (e.g. "jane.citizen") you use for your broadband service or for accessing Toolbox.

ISP HOSTNAME URL
iiNet members.iinet.net.au http://members.iinet.net.au/~USERNAME
iHug http://members.iinet.net.au/~USERNAME@ihug.com.au
Netspace http://members.iinet.net.au/~USERNAME@netspace.net.au
Octa4 http://members.octa4.net.au/~USERNAME
Powerup http://homepage.powerup.com.au/~USERNAME
UpNAway http://upnaway.com/~USERNAME
Adam users.adam.com.au http://users.adam.com.au/USERNAME
OzEmail ftp.ozemail.com.au http://members.ozemail.com.au/~USERNAME
SENet users.senet.com.au http://users.senet.com.au/~USERNAME
Froggy ftp://members.froggy.com.au http://www.froggy.com.au/~USERNAME/

 

Accessing your Website files

Website files can be downloaded and then reuploaded to a new server via FTP Software.

Please note: The instructions and screenshots used are from Filezilla. If you use an alternate FTP program, these instructions will differ.

  1. Select File > Site Manager.
    Filezilla - Site Manager
  2. Click New Site and name it.
    Filezilla - New Site
  3. Enter the following information:
    - Host: Select the Hostname from the table above.
    - Port: 21.
    - Encryption: Only Use Plain FTP.
    - Logon Type: Ask for Password.
    - User: Your iiNet username.
  4. Click Connect.
    Filezilla - Connect
  5. A password pop-up will appear. Enter your Toolbox Password and click OK.

Once you're logged into the server, please follow the steps outlined below.

  1. From the left pane, under Local site, select a location on your computer that is suitable to save your website files.
  2. If needed, right click on the (three dots) in the location you are using and select Create directory and enter it
    Filezilla - Local Site - Create Directory
  3. From the right pane, under Remote site, select all files (CTRL+A) so it highlights them blue.
  4. Right-click on your mouse and select Download
    Filezilla - Remote Site - Select All
  5. Your website files should automatically download to the location you have created and opened on your local device.
  6. Do not close the FTP software until all file transfers are complete.
    Please note: The time it takes to download your files depends on the speed of your Internet service and the number of files hosted on the server and their size,

 


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